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Contract awardedSEND mediation

Independent Mediation Service for Education Health and Care Assessments and Reviews and Disagreement Resolution Service for SEND.

Delivery of an independent mediation information and advice service for special educational needs and disabilities (SEND) to resolve disputes regarding Education, Health and Care (EHC) assessments and reviews. The service acts as a formal alternative to tribunal appeals, ensuring compliance with the SEND Code of Practice for children and young people aged 0 to 25 years.

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Awarded value
£250k
As published
Published
4 September 2025
Awarded
17 October 2025
Mediatelegal
Contract length
24 months
Ends 19 October 2027

What the contract covers

Services contract

Provision of independent mediation and disagreement resolution services for families navigating special educational needs and disability assessment processes.

  • Provide an independent mediation information and advice service for Education, Health and Care assessments and reviews
  • Provide disagreement resolution services for Special Educational Needs and/or Disabilities (SEND)
  • Offer independent mediation to families to resolve issues linked to requests for an Education, Health and Care Assessment and the outcome of Education, Health and Care Plan assessments or reviews before a Tribunal appeal

Terms and requirements

Contract type
Services contract
Procedure
Open procedure
Initial term
24 months
Extensions
12 months + 12 months + 12 months
Longest it can run
60 months
Contract dates
20 October 2025 to 19 October 2027
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Category
Services
CPV codes
80000000, 85000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Mediatelegal
  3. Contract starts
  4. Contract ends
The buyer

Durham County Council

Type
Locked
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Typical contract
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SEND mediation contracts, 24 months
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Email
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See everything Durham County Council buys
The supplier

Mediatelegal

Contracts won, 24 months
Locked
Value won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/326717/independent-mediation-service-for-education-health-and-care-assessments-and-revi
Buyer reference
2499
Open contracting ID
ocds-h6vhtk-059447
Last checked
5 November 2026

Durham County Council. Independent Mediation Service for Education Health and Care Assessments and Reviews and Disagreement Resolution Service for SEND. Contract award, 4 September 2025. BidSkim, https://bidskim.com/tender/326717/independent-mediation-service-for-education-health-and-care-assessments-and-revi (accessed 5 November 2026).