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Fully Managed Vehicle Recovery Scheme

Collaborative administration of a vehicle recovery scheme across three police force areas. The service requires the implementation of separate ELVIS instances for each force to record transactions and provide detailed reporting on activity, response times, and complaints. The provider acts as the single point of contact for day-to-day liaison and operational management to improve service interoperability and sustainability.

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Awarded value
£1m
As published
Published
14 October 2025
Awarded
18 May 2026
FMG Support
Contract length
36 months
Ends 31 March 2029

What the contract covers

Managed service contract

Provision of a fully managed vehicle recovery scheme for police services, including operational administration, performance reporting, and service delivery management.

  • Provide collaborative administration of the Vehicle Recovery Scheme for Gwent, South Wales and Dyfed Powys Police
  • Provide a VRS Unit Manager as the single point of contact for day-to-day liaison and management obligations
  • Provide shared access and reporting of activity, performance, response times and complaint information
  • Provide a separate ELVIS instance for each Force to record relevant Force transactions and provide Force reporting

Terms and requirements

Contract type
Managed service contract
Procedure
Open procedure
Initial term
36 months
Extensions
12 months + 12 months
Longest it can run
60 months
Contract dates
1 April 2026 to 31 March 2029
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
50118000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto FMG Support
  3. Contract starts
  4. Contract ends
The buyer

Dyfed-Powys Police

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The supplier

FMG Support

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Cite this contract

Link
https://bidskim.com/tender/329344/fully-managed-vehicle-recovery-scheme
Buyer reference
DPP2524
Open contracting ID
ocds-h6vhtk-05cc2c
Last checked
5 November 2026

Dyfed-Powys Police. Fully Managed Vehicle Recovery Scheme. Contract award, 14 October 2025. BidSkim, https://bidskim.com/tender/329344/fully-managed-vehicle-recovery-scheme (accessed 5 November 2026).