Contract awardedAd hoc security

THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER

  • Medway Council
  • South East
  • Open procedure
  • 20 February 2026 to 31 March 2026

Provision of overnight security and concierge services for a winter night shelter, focusing on site access management, behaviour monitoring, and safeguarding. The service requires staff trained in conflict resolution, de-escalation, and basic first aid to ensure the safety and wellbeing of vulnerable service users and staff throughout the night.

Awarded value
£33k
As published
Published
20 October 2025
Awarded
5 January 2026
SSG Support Services Group
Contract length
1 month
Ends 31 March 2026

What the contract covers

Whole-contract service

Provision of overnight concierge, security, and support services for emergency accommodation and winter night shelter facilities.

  • Provide a consistent and reassuring overnight security presence at the winter night shelter.
  • Enhance the safety and wellbeing of service users and staff throughout the night.
  • Support management of access and behaviour within the winter night shelter provision.
  • Strengthen delivery of emergency accommodation services.

Terms and requirements

Contract type
Whole-contract service
Procedure
Open procedure
Initial term
1 month
Contract dates
20 February 2026 to 31 March 2026
Certifications asked for
Security Industry Authority licence
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
75241000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto SSG Support Services Group
  3. Contract starts
  4. Contract ends
The buyer

Medway Council

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The supplier

SSG Support Services Group

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Cite this contract

Link
https://bidskim.com/tender/330238/the-provision-of-overnight-concierge-and-support-service-to-the-winter-night-she
Buyer reference
Not published
Open contracting ID
ocds-h6vhtk-05cfcb
Last checked
5 November 2026

Medway Council. THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER. Contract award, 20 October 2025. BidSkim, https://bidskim.com/tender/330238/the-provision-of-overnight-concierge-and-support-service-to-the-winter-night-she (accessed 5 November 2026).