Video Consultation Platform

NHS Wales Shared Services Partnership
Wales
Open procedure
1 January 2027 to 31 December 2029

The platform must facilitate live, ad-hoc, and scheduled video consultations for clinicians and patients across various devices including mobile, tablet, and desktop. Key technical requirements include support for large group calls of up to 300 participants and seamless remote access for clinical discussions. The solution must meet specific functional requirements provided by the buyer to ensure compatibility with existing clinical workflows.

Open the official notice

Awarded value: £360k; As published
Published: 22 October 2025
Awarded: 18 September 2026; Involve visual Collaboration Ltd
Contract length: 36 months; Ends 31 December 2029

What the contract covers

Services contract

Provision of a secure patient video consultation platform supporting one-to-one and large group clinical sessions for healthcare providers.

Patient video consultation platform

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 24 months
Longest it can run: 60 months
Contract dates: 1 January 2027 to 31 December 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 72222300, 72212000, 72211000

Services in this contract

Video and online consultation platformMain service£128k typicalPatient video consultation platform renewal

Lifecycle

Published
22 October 2025
Contract awardedto Involve visual Collaboration Ltd
18 September 2026
Contract starts
1 January 2027
Contract ends
31 December 2029

The buyer

NHS Wales Shared Services Partnership

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Telemedicine platform contracts, 24 months: Locked

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Contact details

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Email: Locked
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The supplier

Involve visual Collaboration Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
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Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/330665/video-consultation-platform
Buyer reference: ocds-h6vhtk-05d17e
Open contracting ID: ocds-h6vhtk-05d17e
Last checked: 5 November 2026

NHS Wales Shared Services Partnership. Video Consultation Platform. Contract award, 22 October 2025. BidSkim, https://bidskim.com/tender/330665/video-consultation-platform (accessed 5 November 2026).