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Contract awardedTaxi marshals

To supply a managed service for Street Marshals from April 2026 to March 2029

Provision of street marshals to conduct patrols, engage with businesses and the public, and mitigate anti-social behaviour. The service requires integration with digital reporting platforms like UKPAC and radio link systems for real-time communication with local authorities and retailers. Marshals must provide a visible, welcoming presence to support town centre footfall and safety.

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Awarded value
£255k
As published
Published
31 October 2025
Awarded
1 April 2026
Storewatch.co.uk Limited
Contract length
33 months
Ends 31 March 2029

What the contract covers

Managed service contract

Provision of managed street marshal and ambassador services to enhance public safety, security, and community engagement in town centres.

  • Street ambassador/marshal presence to improve town-centre safety and security and create a welcoming place
  • Engagement with town-centre users and local businesses and identification of anti-social-behaviour hotspots
  • Support for business reporting of crime and other anti-social-behaviour issues, including real-time reporting and information sharing via digital platforms/software and the radio link system
  • Reassurance, on-the-ground intelligence, visitor assistance, vulnerable-person support and professional-witness services
  • Administration of the Town Centre Busking Code of Conduct and support for compliance with street-trading permit conditions

Terms and requirements

Contract type
Managed service contract
Procedure
Open procedure
Initial term
36 months
Extensions
12 months
Longest it can run
48 months
Contract dates
1 July 2026 to 31 March 2029
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Category
Services
CPV codes
75241000, 75242100, 79710000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Storewatch.co.uk Limited
  3. Contract starts
  4. Contract ends
The buyer

Taunton Town Council

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The supplier

Storewatch.co.uk Limited

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Cite this contract

Link
https://bidskim.com/tender/332320/to-supply-a-managed-service-for-street-marshals-from-april-2026-to-march-2029
Buyer reference
Not published
Open contracting ID
ocds-h6vhtk-05d810
Last checked
5 November 2026

Taunton Town Council. To supply a managed service for Street Marshals from April 2026 to March 2029. Contract award, 31 October 2025. BidSkim, https://bidskim.com/tender/332320/to-supply-a-managed-service-for-street-marshals-from-april-2026-to-march-2029 (accessed 5 November 2026).