Contract awardedMultiple disadvantage

Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team

Delivery of a multidisciplinary outreach service across Hertfordshire using a dual-district model. The service provides case management, emotional and practical support, peer groups, and crisis recovery assistance to adults with complex needs. Support is delivered through community hubs, home visits, and digital channels to improve health, wellbeing, and social integration.

Awarded value
£521k
As published
Published
6 November 2025
Awarded
19 September 2025
Hertfordshire Mind Network
Contract length
6 months
Ends 31 March 2026

What the contract covers

Service contract

Provision of community-based mental health outreach and support services for adults experiencing homelessness and multiple complex needs.

  • A free-at-the-point-of-use preventative mental health outreach service for single adults aged 18 and over experiencing homelessness and multiple disadvantage
  • Individually tailored interventions centred on a case-management model delivered through assertive community outreach
  • Emotional and practical support, including support with housing and debt, health and wellbeing, crisis reduction and recovery
  • Advice and information, peer support groups, community hubs, telephone, email and other virtual/digital support
  • Onward referrals and support to access education and careers advice, existing community-based services and agencies
  • Support to build confidence, self-esteem, life skills and new social networks, using a flexible and person-centred approach that builds service-user skills and strengths

Terms and requirements

Contract type
Service contract
Procedure
Direct award
Initial term
6 months
Extensions
12 months
Longest it can run
18 months
Contract dates
22 September 2025 to 31 March 2026
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
85312000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Hertfordshire Mind Network
  3. Contract starts
  4. Contract ends
The buyer

Hertfordshire County Council

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The supplier

Hertfordshire Mind Network

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Cite this contract

Link
https://bidskim.com/tender/333252/mental-health-outreach-support-for-complex-needs-housing-multidisciplinary-team
Buyer reference
HCC2517119
Open contracting ID
ocds-h6vhtk-05dbc1
Last checked
5 November 2026

Hertfordshire County Council. Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team. Contract award, 6 November 2025. BidSkim, https://bidskim.com/tender/333252/mental-health-outreach-support-for-complex-needs-housing-multidisciplinary-team (accessed 5 November 2026).