Airtime for Satellite Phones

Royal Botanic Gardens, Kew
London
Direct award
1 March 2025 to 1 April 2030

Provision of satellite airtime connectivity services for remote communications. The contract includes access to a 24/7 manned global customer support desk and a proprietary self-service web portal for managing service usage and account configurations.

Open the official notice

Awarded value: £45k; As published
Published: 24 November 2025
Awarded: 1 March 2025; AST Systems Ltd
Contract length: 61 months; Ends 1 April 2030

What the contract covers

Service access

Provision of satellite phone airtime services, including 24/7 global customer support and a dedicated self-service web portal for account management.

Airtime for satellite phones
Access to a 24 x 7 manned global customer support desk
Access to the self-service web portal, My AST Portal, for managing satellite-phone services

Terms and requirements

Contract type: Service access
Procedure: Direct award
Initial term: 61 months
Contract dates: 1 March 2025 to 1 April 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 48200000, 72511000

Services in this contract

Satellite communicationsMain service£58k typicalSatellite phone airtime with support desk and web portal

Lifecycle

Published
24 November 2025
Contract awardedto AST Systems Ltd
1 March 2025
Contract starts
1 March 2025
Contract ends
1 April 2030

The buyer

Royal Botanic Gardens, Kew

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Satellite phones contracts, 24 months: Locked

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Contact details

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Address: Locked

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The supplier

AST Systems Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Main buyers

Contact details

Email: Locked

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Cite this contract

Link: https://bidskim.com/tender/336188/airtime-for-satellite-phones
Buyer reference: RBGKEW1436
Open contracting ID: ocds-h6vhtk-05e75d
Last checked: 5 November 2026

Royal Botanic Gardens, Kew. Airtime for Satellite Phones. Contract award, 24 November 2025. BidSkim, https://bidskim.com/tender/336188/airtime-for-satellite-phones (accessed 5 November 2026).