Provision of Concierge Security Services

Together Housing Group
Yorkshire and the Humber
Open procedure
1 October 2026 to 30 September 2029

The contract includes two lots: Lot 1 provides 24-hour concierge security staffing at two homelessness supported housing schemes in Blackburn and Darwen. Lot 2 provides reactive, call-off security services across the wider housing portfolio to address emergency situations such as system failures, power outages, anti-social behaviour, or unauthorised access. Bidders may apply for one or both lots.

Open the official notice

Awarded value: £1.3m; As published
Published: 4 December 2025
Awarded: 17 June 2026; SSG Support Services Group and MPD FM
Contract length: 36 months; Ends 30 September 2029

What the contract covers

Call-off

Provision of concierge security and building safety services for supported housing schemes and reactive emergency security call-off requirements.

Provision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness to maintain 24-hour staffing for building and customer safety outside THA’s non-working hours at fixed hours at two locations in Blackburn and Darwen
Provision of reactive (call-off) concierge security services as and when required by together housing to ensure building and customer safety across the groups portfolio during emergency situations including non-secure buildings, major leaks or system failures, power outages, threats of arson, anti-social behaviour, and unauthorized access

Lot	Estimated value	SMEs
Lot 1	Not stated	Not stated
Lot 2	Not stated	Not stated

Terms and requirements

Contract type: Call-off
Procedure: Open procedure
Initial term: 36 months
Extensions: 12 months + 12 months
Longest it can run: 60 months
Contract dates: 1 October 2026 to 30 September 2029
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 79710000

Services in this contract

Residential concierge and accommodation securityMain service£891k typicalConcierge security at homelessness supported housing schemes, plus reactive call-off cover

Lifecycle

Published
4 December 2025
Contract awardedto SSG Support Services Group and MPD FM
17 June 2026
Contract starts
1 October 2026
Contract ends
30 September 2029

The buyer

Together Housing Group

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Concierge security contracts, 24 months: Locked

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Contact details

Email: Locked
Address: Locked

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The suppliers

SSG Support Services Group

Contracts won, 24 months: Locked
Value won, 24 months: Locked

MPD FM

Contracts won, 24 months: Locked
Value won, 24 months: Locked

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Similar concierge security contracts and prices

3 concierge security contracts were awarded in Yorkshire and the Humber in the last 24 months. See who won them and what they went for, next to this one.

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Cite this contract

Link: https://bidskim.com/tender/338054/provision-of-concierge-security-services
Buyer reference: THG/P/00134
Open contracting ID: ocds-h6vhtk-05eeba
Last checked: 5 November 2026

Together Housing Group. Provision of Concierge Security Services. Contract award, 4 December 2025. BidSkim, https://bidskim.com/tender/338054/provision-of-concierge-security-services (accessed 5 November 2026).