Contract awardedBailiffs

Enforcement and Collection Agency Services

Cumberland Council
North West
Open procedure
1 July 2026 to 30 June 2028

Appointment of two enforcement agencies to manage recovery and collection services with a fifty percent caseload split. The scope covers council tax, business rates, housing benefit overpayments, and sundry debts, requiring a focus on fair, transparent, and proportionate enforcement practices that safeguard vulnerable residents.

Open the official notice

Awarded value: £800k; As published
Published: 12 December 2025
Awarded: 3 June 2026; Newlyn and Dukes Bailiffs Limited
Contract length: 24 months; Ends 30 June 2028

What the contract covers

Concession service contract

Provision of debt enforcement and collection agency services for council tax, business rates, housing benefit overpayments, and sundry accounts receivable debts.

Recovery services for Council Tax and Business Rates
Collection services for Housing Benefit Overpayments and accounts receivable (sundry) debts

Terms and requirements

Contract type: Concession service contract
Procedure: Open procedure
Initial term: 24 months
Extensions: 12 months + 12 months
Longest it can run: 48 months
Contract dates: 1 July 2026 to 30 June 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 79940000

Services in this contract

Enforcement agent servicesMain service£1.1m typicalEnforcement agencies recovering council tax, business rates, benefit overpayments and sundry debts

Lifecycle

Published
12 December 2025
Contract awardedto Newlyn and Dukes Bailiffs Limited
3 June 2026
Contract starts
1 July 2026
Contract ends
30 June 2028

The buyer

Cumberland Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Contact details

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Address: Locked

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The suppliers

Newlyn

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Dukes Bailiffs Limited

Contracts won, 24 months: Locked

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Cite this contract

Link: https://bidskim.com/tender/339527/enforcement-and-collection-agency-services
Buyer reference: DN798893
Open contracting ID: ocds-h6vhtk-05f4b0
Last checked: 4 November 2026

Cumberland Council. Enforcement and Collection Agency Services. Contract award, 12 December 2025. BidSkim, https://bidskim.com/tender/339527/enforcement-and-collection-agency-services (accessed 4 November 2026).