Services-Framework-Lab Sample Couriers Service

United Utilities Water Limited
North West
Open procedure
1 February 2027 to 31 January 2033

Daily collection of water and wastewater samples from various regional sites for transport to a central laboratory, requiring refrigerated vehicles maintained between 2 and 7 degrees centigrade. Bidders must provide evidence of temperature compliance for regulatory standards including MCERTs, DWTS, and ISO 17025. The service includes route optimisation and a transition from paper-based to electronic consignment tracking, capturing specific barcode and location data for every sample load.

Open the official notice

Awarded value: £9.6m; As published
Published: 13 February 2026
Awarded: 22 October 2026; Delivery Direct Logistics
Contract length: 72 months; Ends 31 January 2033

What the contract covers

Framework

Provision of daily refrigerated courier and logistics services for the secure transportation of water and wastewater laboratory samples.

Courier service for the transportation of samples from sites across the Company to the central Laboratory at Lingley Mere (Warrington) on a daily basis.
Transport samples under refrigerated conditions to ensure that they are maintained at a temperature of between 2 and 7 degrees centigrade, maintaining evidence to adhere to regulatory requirements under MCERTs, DWTS and ISO 17025.
Dedicated courier service to operate between the SRC's and the Laboratories at Lingley Mere, where required.
Electronic format reporting consisting of sample bottle barcode number, crate barcode number, vehicle registration, collection date and time, collection location, time samples dropped off, and location of sample drop off.
Route optimisation to ensure efficiency, reliability, and timely delivery of samples while maintaining required temperature controls.

Terms and requirements

Contract type: Framework
Procedure: Open procedure
Initial term: 96 months
Contract dates: 1 February 2027 to 31 January 2033
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 64120000

Services in this contract

Pathology, specimen and medicines courierMain service£69k typicalDaily refrigerated courier of water samples to central laboratory

Lifecycle

Published
13 February 2026
Contract awardedto Delivery Direct Logistics
22 October 2026
Contract starts
1 February 2027
Contract ends
31 January 2033

The buyer

United Utilities Water Limited

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The supplier

Delivery Direct Logistics

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Cite this contract

Link: https://bidskim.com/tender/349363/services-framework-lab-sample-couriers-service
Buyer reference: PRO005040
Open contracting ID: ocds-h6vhtk-06545f
Last checked: 5 November 2026

United Utilities Water Limited. Services-Framework-Lab Sample Couriers Service. Contract award, 13 February 2026. BidSkim, https://bidskim.com/tender/349363/services-framework-lab-sample-couriers-service (accessed 5 November 2026).