Automatic Passenger Count System Maintenance & Licensing

XC Trains Limited
North East
Direct award
25 June 2026 to 16 October 2027

Maintenance and software licensing for automatic passenger counting (APC) equipment fitted to Turbostar and Voyager train fleets. The service ensures continued operational data collection and system functionality for the rail operator, requiring integration with existing fleet hardware and ongoing technical support.

Open the official notice

Awarded value: £936k; As published
Published: 16 February 2026
Awarded: 2 June 2026; Journeo
Contract length: 16 months; Ends 16 October 2027

What the contract covers

Maintenance and licensing services

Provision of ongoing maintenance and software licensing services for automatic passenger counting systems installed across rail fleet train carriages.

Maintenance and licensing services for newly fitted Automatic Passenger Counting equipment on XC’s Turbostar and Voyager Fleets
Support for 5 APC sensors and 1 router fitted in the leading vehicles, and 6 APC sensors and 1 router fitted onto the middle vehicles

Terms and requirements

Contract type: Maintenance and licensing services
Procedure: Direct award
Initial term: 18 months
Extensions: 48 months
Longest it can run: 66 months
Contract dates: 25 June 2026 to 16 October 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
CPV codes: 34622200, 72314000

Services in this contract

Footfall and space occupancy analyticsMain service£63k typicalMaintenance and licensing of passenger counting sensors fitted to train fleets

Lifecycle

Published
16 February 2026
Contract awardedto Journeo
2 June 2026
Contract starts
25 June 2026
Contract ends
16 October 2027

The buyer

XC Trains Limited

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The supplier

Journeo

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Cite this contract

Link: https://bidskim.com/tender/349463/automatic-passenger-count-system-maintenance-and-licensing
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-0654c8
Last checked: 4 November 2026

XC Trains Limited. Automatic Passenger Count System Maintenance & Licensing. Contract award, 16 February 2026. BidSkim, https://bidskim.com/tender/349463/automatic-passenger-count-system-maintenance-and-licensing (accessed 4 November 2026).