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Contract awardedConcierge security

Security/Concierge for Medway Temporary Accommodation

Security and concierge services across four temporary accommodation blocks. The service involves mobile patrols between sites, systematic inspections of grounds, communal areas, and stairwells, and the production of end-of-shift incident reports. Personnel are required to engage with occupants regarding anti-social behaviour, providing advice and guidance as necessary to ensure building and occupant safety.

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Awarded value
£377k
As published
Published
16 February 2026
Awarded
1 June 2026
Serveco
Contract length
12 months
Ends 1 May 2027

What the contract covers

Security and concierge services contract

Provision of mobile security and concierge services for residential temporary accommodation blocks, including site inspections and incident reporting.

  • Provide a Security team to ensure building and occupant safety across four blocks of accommodation in the Medway area
  • Travel between sites and enter properties to ensure buildings and occupants are safe and secure
  • Conduct thorough and systematic inspections of each property, including grounds, communal areas and stairwells
  • Provide end-of-shift reports detailing inspection findings, incidents and additional activity undertaken
  • Where required, interview in relation to anti-social behaviour and provide advice and guidance to occupants

Terms and requirements

Contract type
Security and concierge services contract
Procedure
Open procedure
Initial term
12 months
Extensions
12 months + 12 months
Longest it can run
36 months
Contract dates
1 May 2026 to 1 May 2027
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Category
Services
CPV codes
79710000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Serveco
  3. Contract starts
  4. Contract ends
The buyer

Medway Council

Type
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The supplier

Serveco

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/349508/security-concierge-for-medway-temporary-accommodation
Buyer reference
ocds-h6vhtk-0654fb
Open contracting ID
ocds-h6vhtk-0654fb
Last checked
5 November 2026

Medway Council. Security/Concierge for Medway Temporary Accommodation. Contract award, 16 February 2026. BidSkim, https://bidskim.com/tender/349508/security-concierge-for-medway-temporary-accommodation (accessed 5 November 2026).