Diagnosis Connect

NHS England
London
Direct award
31 March 2026 to 31 March 2028

Development and delivery of a pilot service including a quality assurance framework, supplementary support for patients signposted to charities, and a comprehensive evaluation and impact assessment. The project focuses on improving patient experience and reducing pressure on primary care services through structured support pathways.

Open the official notice

Awarded value: £10m; As published
Published: 13 March 2026
Awarded: 26 March 2026; Macmillan Cancer Support Trading Limited and Diagnosis Connect Service
Contract length: 24 months; Ends 31 March 2028

What the contract covers

Pilot service

Provision of healthcare pilot services to support patient self-management and improve diagnostic experiences for long-term conditions in primary care.

Enable patients to self-manage their conditions and reduce pressure on the NHS
Work with the VCSE sector to support improvement in patient experience of diagnosis of long term conditions within primary care
Quality assurance framework
Supplementary support, where appropriate, for individuals signposted to charities
Evaluation and impact assessment

Terms and requirements

Contract type: Pilot service
Procedure: Direct award
Initial term: 24 months
Contract dates: 31 March 2026 to 31 March 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 85140000

Services in this contract

Stroke and long-term condition community supportMain service£170k typicalNon-clinical support for people newly diagnosed with long-term conditions, signposted to charities

Lifecycle

Published
13 March 2026
Contract awardedto Macmillan Cancer Support Trading Limited and Diagnosis Connect Service
26 March 2026
Contract starts
31 March 2026
Contract ends
31 March 2028

The buyer

NHS England

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Stroke support contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Website: Locked
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The suppliers

Macmillan Cancer Support Trading Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Diagnosis Connect Service

Contracts won, 24 months: Locked
Value won, 24 months: Locked

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Cite this contract

Link: https://bidskim.com/tender/354254/diagnosis-connect
Buyer reference: C430753
Open contracting ID: ocds-h6vhtk-066a57
Last checked: 5 November 2026

NHS England. Diagnosis Connect. Contract award, 13 March 2026. BidSkim, https://bidskim.com/tender/354254/diagnosis-connect (accessed 5 November 2026).