661-NYC-CD Online Health

North Yorkshire Council
Yorkshire and the Humber
24 August 2026 to 23 August 2029

The solution must integrate with an existing hybrid membership ecosystem serving approximately 20,000 users. Services include online GP consultations, virtual nutrition support, remote physiotherapy, mental health services, and on-demand exercise content. The platform requires robust clinical governance, quality assurance frameworks, and continuous improvement processes to ensure secure and accessible virtual care at scale.

Open the official notice

Awarded value: Not published
Published: 5 May 2026
Awarded: 6 July 2026; HealthHero Solutions
Contract length: 36 months; Ends 23 August 2029

What the contract covers

Online health service solution

Provision of a digital health and wellbeing platform offering virtual GP appointments, physiotherapy, mental health support, and on-demand exercise content.

Online GP appointments
Virtual Nutrition Support
Remote Physiotherapy
Mental Health Services
Virtual On Demand Exercise Content

Terms and requirements

Contract type: Online health service solution
Initial term: 36 months
Contract dates: 24 August 2026 to 23 August 2029
Certifications asked for: GMC, HCPC, GPhC, NMC
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85100000, 85121100, 85142100

Services in this contract

Video and online consultation platformMain service£128k typicalOnline virtual health service including online GP appointments for leisure members

Lifecycle

Published
5 May 2026
Contract awardedto HealthHero Solutions
6 July 2026
Contract starts
24 August 2026
Contract ends
23 August 2029

The buyer

North Yorkshire Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Telemedicine platform contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

See everything North Yorkshire Council buys

The supplier

HealthHero Solutions

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

See everything HealthHero Solutions has won

Similar telemedicine platform contracts and prices

3 telemedicine platform contracts were awarded in Yorkshire and the Humber in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/3543604/661-nyc-cd-online-health
Buyer reference: 100109910
Last checked: 5 November 2026

North Yorkshire Council. 661-NYC-CD Online Health. Contract award, 5 May 2026. BidSkim, https://bidskim.com/tender/3543604/661-nyc-cd-online-health (accessed 5 November 2026).