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Contract awardedStroke support

Keeping Dialysis Patients Warm & Well

This contract delivers a nationwide support service for dialysis patients, including financial hardship grants, welfare entitlement advice, renal counselling, and carbon monoxide awareness training. The service operates through an integrated model of telephone support and embedded staff within NHS renal units across the UK, focusing on energy safeguarding and quality of life improvements for vulnerable households.

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Awarded value
£1.1m
As published
Published
8 May 2026
Awarded
8 May 2026
British Kidney Patient Association(The)
Contract length
21 months
Ends 30 March 2028

What the contract covers

Services contract

Provision of specialist non-clinical support services, financial assistance, and welfare advice for patients living with chronic kidney disease.

  • Deliver specialist, non-clinical support embedded within NHS renal units across the UK
  • Provide a dedicated, national telephone support line
  • Provide direct financial support through the KCUK hardship grants programme
  • Provide income maximisation, including specialist advice on welfare entitlement and PIP
  • Provide advice and support to access utility tariffs, energy consumption and transport costs to mitigate cost-of-living challenges
  • Provide tailored money and energy support
  • Provide KCUK holiday grants
  • Provide free renal counselling
  • Provide free, high-quality patient information
  • Provide peer support through the Young Adult Kidney Group for people aged 16–30

Terms and requirements

Contract type
Services contract
Procedure
Direct award
Initial term
22 months
Contract dates
3 July 2026 to 30 March 2028
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Suitable for charities and social enterprises
Yes
CPV codes
80330000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto British Kidney Patient Association(The)
  3. Contract starts
  4. Contract ends
The buyer

Wales & West Utilities Limited

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The supplier

British Kidney Patient Association(The)

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Cite this contract

Link
https://bidskim.com/tender/3551967/keeping-dialysis-patients-warm-and-well
Buyer reference
WWU1576
Open contracting ID
ocds-h6vhtk-069489
Last checked
5 November 2026

Wales & West Utilities Limited. Keeping Dialysis Patients Warm & Well. Contract award, 8 May 2026. BidSkim, https://bidskim.com/tender/3551967/keeping-dialysis-patients-warm-and-well (accessed 5 November 2026).