Security Control Centre

Department for Work and Pensions
Northern Ireland
1 October 2025 to 30 September 2030

Operation of a centralised security control centre providing 24/7 alarm receiving, remote video surveillance monitoring, and emergency response management. The service integrates radio and communication technologies to maintain continuous site security and incident oversight across the estate.

Open the official notice

Awarded value: £24.4m; As published
Published: 7 May 2026
Awarded: 1 September 2025; Mitie
Contract length: 60 months; Ends 30 September 2030

What the contract covers

Services contract

Provision of 24/7 security control centre services including alarm monitoring, video surveillance, and emergency incident response coordination for government facilities.

Operate a Security Control Centre combining an Alarm Receiving Centre, Remote Video Receiving Centre and other centralised security functions
Provide a central facility for receiving alarm notifications and monitoring Video Surveillance System images
Utilise radio and other communication technologies to support security operations
Control the response to emergency incidents

Terms and requirements

Contract type: Services contract
Contract dates: 1 October 2025 to 30 September 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 79710000

Services in this contract

Alarm receiving centre monitoringMain service£142k typical24/7 security control centre receiving alarm notifications

Lifecycle

Published
7 May 2026
Contract awardedto Mitie
1 September 2025
Contract starts
1 October 2025
Contract ends
30 September 2030

The buyer

Department for Work and Pensions

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Alarm receiving centre contracts, 24 months: Locked

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Contact details

Email: Locked
Address: Locked

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The supplier

Mitie

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

Contact details

Website: Locked

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Cite this contract

Link: https://bidskim.com/tender/3562516/security-control-centre
Buyer reference: C4724
Last checked: 5 November 2026

Department for Work and Pensions. Security Control Centre. Contract award, 7 May 2026. BidSkim, https://bidskim.com/tender/3562516/security-control-centre (accessed 5 November 2026).