CS2455 Mediation and Dispute Resolution

Wiltshire Council
South West
Open procedure
1 September 2026 to 31 August 2029

Delivery of statutory disagreement resolution, mediation advice, and formal mediation services across 15 participating local authorities in the South West region. The service must align with the Children and Families Act 2014 and the SEND Code of Practice 0-25, managing complex disputes between families and local authorities regarding educational provision and support.

Open the official notice

Awarded value: £2.3m; As published
Published: 2 April 2026
Awarded: 14 July 2026; Collis Mediation Limited
Contract length: 36 months; Ends 31 August 2029

What the contract covers

Single-lot service contract

Provision of independent disagreement resolution and mediation services for local authority special educational needs and disability (SEND) departments.

Independent disagreement resolution
Mediation advice
Mediation in accordance with the Children and Families Act 2014, the SEN and Disability Regulations 2014 and the SEND Code of Practice 0-25

Terms and requirements

Contract type: Single-lot service contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 12 months + 12 months
Longest it can run: 60 months
Contract dates: 1 September 2026 to 31 August 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 80340000, 80510000, 79140000, 98000000

Services in this contract

SEND mediation and disagreement resolutionMain service£175k typicalRegional SEND disagreement resolution and mediation services for south west councils

Lifecycle

Published
2 April 2026
Contract awardedto Collis Mediation Limited
14 July 2026
Contract starts
1 September 2026
Contract ends
31 August 2029

The buyer

Wiltshire Council

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The supplier

Collis Mediation Limited

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Cite this contract

Link: https://bidskim.com/tender/358041/cs2455-mediation-and-dispute-resolution
Buyer reference: CS2455
Open contracting ID: ocds-h6vhtk-067b8b
Last checked: 5 November 2026

Wiltshire Council. CS2455 Mediation and Dispute Resolution. Contract award, 2 April 2026. BidSkim, https://bidskim.com/tender/358041/cs2455-mediation-and-dispute-resolution (accessed 5 November 2026).