Transparency Notice - Technical Support Services

Network Rail Infrastructure Limited
Direct award
1 October 2026 to 30 September 2031

Technical support services provided by original equipment manufacturers for five plain line grinders and one milling train. The scope includes remote technical assistance, physical on-site attendance for repairs, and ongoing software maintenance. Services are triggered specifically when the primary maintainer is unable to utilise their existing OEM support contracts.

Open the official notice

Awarded value: £1.4m; As published
Published: 13 May 2026
Awarded: 13 May 2026; Loram UK and Linsinger UK Limited
Contract length: 60 months; Ends 30 September 2031

What the contract covers

Direct award

Provision of specialist technical support, software maintenance, and on-site engineering services for heavy rail infrastructure maintenance machinery and equipment.

Technical Support services from the original equipment manufacturers (OEMs) for Network Rail’s five plain line grinders and Network Rail’s milling train
Remote support and physical attendance to fix issues
Relevant technical administration and software maintenance

Terms and requirements

Contract type: Direct award
Procedure: Direct award
Initial term: 60 months
Extensions: 6 months
Longest it can run: 66 months
Contract dates: 1 October 2026 to 30 September 2031
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 50221000

Services in this contract

On-track plant and engineering trainsMain service£1.7m typicalOEM technical support for five plain line grinders and a milling train

Lifecycle

Published
13 May 2026
Contract awardedto Loram UK and Linsinger UK Limited
13 May 2026
Contract starts
1 October 2026
Contract ends
30 September 2031

The buyer

Network Rail Infrastructure Limited

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
On track plant contracts, 24 months: Locked
Open on track plant tenders: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Phone: Locked
Website: Locked
Address: Locked

See everything Network Rail Infrastructure Limited buys

The suppliers

Loram UK

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Linsinger UK Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked

See everything they have won

Similar on track plant contracts and prices

34 on track plant contracts were awarded in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/3583174/transparency-notice-technical-support-services
Buyer reference: 45631
Open contracting ID: ocds-h6vhtk-069756
Last checked: 5 November 2026

Network Rail Infrastructure Limited. Transparency Notice - Technical Support Services. Contract award, 13 May 2026. BidSkim, https://bidskim.com/tender/3583174/transparency-notice-technical-support-services (accessed 5 November 2026).