Energy Efficiency Advisor and Fuel Voucher Service

East Staffordshire Borough Council
West Midlands
Open procedure
23 September 2026 to 31 August 2028

The service involves providing expert energy efficiency advice to residents to reduce fuel poverty, alongside the management and distribution of fuel vouchers. The provider will be responsible for assessing eligibility, coordinating with energy suppliers, and delivering support services to help households manage energy costs effectively.

Open the official notice

Awarded value: £100k; As published
Published: 20 May 2026
Awarded: 29 July 2026; Hope 4 U Limited
Contract length: 23 months; Ends 31 August 2028

What the contract covers

Lot 1 contract

Provision of energy efficiency advisory services and the administration of fuel voucher schemes for vulnerable households and residents.

Energy Efficiency Advisor Service to work with residents face to face on improving energy efficiency in their homes
Fuel Voucher Service, so that residents in immediate need can receive a voucher the same day to add funds to their utility meter

Lot	Estimated value	SMEs
Lot 1	Not stated	Not stated
Lot 2	Not stated	Not stated

Terms and requirements

Contract type: Lot 1 contract
Procedure: Open procedure
Contract dates: 23 September 2026 to 31 August 2028
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 71314000, 71314300

Services in this contract

Home energy advice servicesMain service£478k typicalFace-to-face energy efficiency advisor service for residents
Local welfare assistance, crisis support and emergency food£252k typicalFuel voucher service for residents in immediate need

Lifecycle

Published
20 May 2026
Contract awardedto Hope 4 U Limited
29 July 2026
Contract starts
23 September 2026
Contract ends
31 August 2028

The buyer

East Staffordshire Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Energy efficiency advice contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

Hope 4 U Limited

Contracts won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3597453/energy-efficiency-advisor-and-fuel-voucher-service
Buyer reference: 2026-04 EEA and Fuel
Open contracting ID: ocds-h6vhtk-069dbf
Last checked: 5 November 2026

East Staffordshire Borough Council. Energy Efficiency Advisor and Fuel Voucher Service. Contract award, 20 May 2026. BidSkim, https://bidskim.com/tender/3597453/energy-efficiency-advisor-and-fuel-voucher-service (accessed 5 November 2026).