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Contract awardedConcierge security

Hotel Services

Security and site management services for 4 student residences in Inverness, Dornoch, Elgin, and Fort William. Duties include internal and external patrolling, intruder alarm response, CCTV monitoring, emergency keyholding, car park management, and lift entrapment release. The contract also covers security and key management, including the replacement of lost key cards and door lock batteries.

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Awarded value
£2.4m
As published
Published
4 August 2025
Awarded
15 October 2025
Kingdom Services Group
Contract length
36 months
Ends 31 October 2028

What the contract covers

Service contract

Provision of comprehensive security, facilities management, and site welfare services for student residential accommodation across multiple university campus locations.

  • Internal and external patrolling
  • Monitoring and responding to intruder alarms
  • Reactive CCTV monitoring
  • Emergency response and keyholding
  • Car parking
  • Assistance with release of trapped personnel in lifts
  • Security and key management, including replacement of lost key cards and door lock batteries when required, and general key holding services

Terms and requirements

Contract type
Service contract
Procedure
Open procedure
Initial term
36 months
Extensions
12 months + 12 months
Longest it can run
60 months
Contract dates
1 November 2025 to 31 October 2028
Certifications asked for
None stated
TUPE
Applies
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
79993100, 79993000, 55110000, 55100000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Kingdom Services Group
  3. Contract starts
  4. Contract ends
The buyer

University of the Highlands and Islands

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The supplier

Kingdom Services Group

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Cite this contract

Link
https://bidskim.com/tender/361664/hotel-services
Buyer reference
org-282
Open contracting ID
ocds-r6ebe6-0000806247
Last checked
5 November 2026

University of the Highlands and Islands. Hotel Services. Contract award, 4 August 2025. BidSkim, https://bidskim.com/tender/361664/hotel-services (accessed 5 November 2026).