Contract awardedFundraising consultant

Telephone Campaign 2026

The contract involves delivering one annual three-week telephone campaign targeting approximately 6,000 prospects, including alumni and parents across 140+ countries. The supplier must provide offsite modular-based telethon infrastructure, onsite in-person student training, and PCI-compliant payment processing for international donations. The service requires strict adherence to UK GDPR, TPS, and PECR regulations, with a focus on balancing fundraising targets with meaningful community engagement.

Awarded value
£85k
As published
Published
30 September 2025
Awarded
23 January 2026
Buffalo Fundraising Consultants
Contract length
24 months
Ends 13 January 2028

What the contract covers

Single selectable lot service contract

Provision of managed telephone fundraising campaigns and student training services for university alumni and donor engagement programmes.

  • Telephone campaigns contacting alumni and current and former parents registered with the Family Programme, with a maximum of one campaign per year lasting 3 weeks and focused on defined markets
  • Fundraising engagement that balances participation, acquisition, retention and upgrades with a strong fundraising focus, while thanking supporters and building meaningful connections
  • Offsite modular-based telethon proposals integrated with the University’s internal systems
  • Onsite, in-person student training
  • PCI-compliant payment methods enabling donations from the UK, overseas and the USA via the University’s American Foundation

Terms and requirements

Contract type
Single selectable lot service contract
Procedure
Open procedure
Initial term
24 months
Contract dates
23 January 2026 to 13 January 2028
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
79341400

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Buffalo Fundraising Consultants
  3. Contract starts
  4. Contract ends
The buyer

University of St Andrews

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The supplier

Buffalo Fundraising Consultants

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Cite this contract

Link
https://bidskim.com/tender/362682/telephone-campaign-2026
Buyer reference
org-157
Open contracting ID
ocds-r6ebe6-0000811545
Last checked
5 November 2026

University of St Andrews. Telephone Campaign 2026. Contract award, 30 September 2025. BidSkim, https://bidskim.com/tender/362682/telephone-campaign-2026 (accessed 5 November 2026).