Assertive Outreach Service

Aberdeen City Council
Scotland
Open procedure
16 April 2026 to 5 April 2028

The service involves proactive, persistent engagement with individuals who struggle to access mainstream housing, health, or social care services. Providers must deliver practical, non-judgmental support in the individual's own environment to build rapport and facilitate access to necessary care. The work requires a flexible, mobile approach to locate and support alienated or disabled service users who are unable or unwilling to attend traditional appointments.

Open the official notice

Awarded value: £260k; As published
Published: 17 October 2025
Awarded: 16 April 2026; Alcohol and Drugs Action
Contract length: 24 months; Ends 5 April 2028

What the contract covers

Service contract

Provision of assertive outreach and community engagement services for individuals experiencing homelessness, social isolation, or complex health and social needs.

Persistent efforts to locate and engage with individuals in their own space and at their own pace
Providing persistent practical assistance and support to help individuals access services and make informed choices
Employing a non-judgmental and empathetic approach to build trust and rapport with individuals

Terms and requirements

Contract type: Service contract
Procedure: Open procedure
Initial term: 24 months
Extensions: 12 months + 8 months
Longest it can run: 44 months
Contract dates: 16 April 2026 to 5 April 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85000000

Services in this contract

Multiple disadvantage and complex needs servicesMain service£149k typicalAssertive outreach engaging people not reaching housing or health services

Lifecycle

Published
17 October 2025
Contract awardedto Alcohol and Drugs Action
16 April 2026
Contract starts
16 April 2026
Contract ends
5 April 2028

The buyer

Aberdeen City Council

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The supplier

Alcohol and Drugs Action

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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/363035/assertive-outreach-service
Buyer reference: org-24
Open contracting ID: ocds-r6ebe6-0000813345
Last checked: 5 November 2026

Aberdeen City Council. Assertive Outreach Service. Contract award, 17 October 2025. BidSkim, https://bidskim.com/tender/363035/assertive-outreach-service (accessed 5 November 2026).