Ambulance Offload Service - NHS Staffordshire and Stoke-on-Trent Integrated Care Board

NHS Staffordshire and Stoke-on-Trent Integrated Care Board
West Midlands
1 April 2026 to 31 March 2027

The service provides clinical support to manage patient experience and reduce potential harm caused by ambulance handover delays at an acute hospital. It facilitates timely patient flow upon ambulance arrival, requiring specific interoperability between the ambulance service and the hospital trust.

Open the official notice

Awarded value: £377k; As published
Published: 19 June 2026
Awarded: 17 March 2026; West Midlands Ambulance Service University NHS Foundation Trust
Contract length: 12 months; Ends 31 March 2027

What the contract covers

Clinical support service

Provision of clinical ambulance offload support services to reduce patient handover delays and improve patient flow at acute hospitals.

Clinical support regarding patient experience
Support to reduce potential patient harms arising from ambulance handover delays
Support for key system relationships and timely patient flow when ambulances arrive at an Acute Hospital

Terms and requirements

Contract type: Clinical support service
Initial term: 12 months
Contract dates: 1 April 2026 to 31 March 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85100000

Services in this contract

Emergency ambulance support and critical care transfersMain service£3.3m typicalAmbulance offload service releasing crews at acute hospital emergency department

Lifecycle

Published
19 June 2026
Contract awardedto West Midlands Ambulance Service University NHS Foundation Trust
17 March 2026
Contract starts
1 April 2026
Contract ends
31 March 2027

The buyer

NHS Staffordshire and Stoke-on-Trent Integrated Care Board

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Private ambulance services contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

West Midlands Ambulance Service University NHS Foundation Trust

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3630459/ambulance-offload-service-nhs-staffordshire-and-stoke-on-trent-integrated-care-b
Buyer reference: CMT-1137
Last checked: 5 November 2026

NHS Staffordshire and Stoke-on-Trent Integrated Care Board. Ambulance Offload Service - NHS Staffordshire and Stoke-on-Trent Integrated Care Board. Contract award, 19 June 2026. BidSkim, https://bidskim.com/tender/3630459/ambulance-offload-service-nhs-staffordshire-and-stoke-on-trent-integrated-care-b (accessed 5 November 2026).