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DN817670 Parcel Locker Services on Hackney Estates

Concession covering site surveys, locker infrastructure design and installation, power and connectivity provision, day-to-day network operation, maintenance, repair and replacement, and end-of-term removal and site reinstatement across selected housing estates, with an option to add other Council sites. The supplier also obtains planning consents where applicable, handles customer support and incident management, and provides performance reporting.

See where to bid

Closes in 19 days· 24 November 2026

Estimated value
£80m
Buyer estimate
Published
23 June 2026
Deadline
24 November 2026
19 days left
Contract length
96 months
Ends 29 April 2035

What the contract covers

Concession

Design, installation and operation of automated parcel locker networks for social housing estates, including maintenance and customer support.

  • Site surveys and deployment planning.
  • Design, supply and installation of locker infrastructure.
  • Obtaining or supporting any necessary permissions and consents (including planning where applicable).
  • Provision of power, connectivity and associated infrastructure.
  • Day-to-day operation and management of the network.
  • Customer support and incident management.
  • Maintenance, repair and replacement of equipment.
  • Performance monitoring and reporting.
  • Removal of equipment and reinstatement of sites at the end of the contract term.
  • Social Value and Community Benefits

Terms and requirements

Contract type
Concession
Procedure
Selective procedure
Initial term
96 months
Extensions
12 months + 12 months
Longest it can run
120 months
Contract dates
30 April 2027 to 29 April 2035
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
44421720, 60161000, 64113000, 64121200

Services in this tender

  • LockersMain service£45k typicalConcession to install and operate automated parcel lockers

Lifecycle

  1. Published
  2. Deadline for bids19 days left
  3. Contract awardedUsually published within a few months
  4. Contract starts
The buyer

London Borough of Hackney

Type
Locked
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Recorded value
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Contact details
Name
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See everything London Borough of Hackney buys

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Cite this tender

Link
https://bidskim.com/tender/3631253/dn817670-parcel-locker-services-on-hackney-estates
Buyer reference
DN817670
Open contracting ID
ocds-h6vhtk-06bb59
Last checked
5 November 2026

London Borough of Hackney. DN817670 Parcel Locker Services on Hackney Estates. Tender, 23 June 2026. BidSkim, https://bidskim.com/tender/3631253/dn817670-parcel-locker-services-on-hackney-estates (accessed 5 November 2026).