Emergency Customer Grants Services 2026 - 2028

Orbit Group Limited
Direct award
1 June 2026 to 31 May 2027

The service involves the management and distribution of emergency financial grants and vouchers on behalf of the client. The provider must operate an out-of-hours service to ensure timely support for customers requiring immediate financial assistance as directed by the organisation.

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Awarded value: £80k; As published
Published: 30 June 2026
Awarded: 30 June 2026; Charis Grants Limited
Contract length: 12 months; Ends 31 May 2027

What the contract covers

Service provision

Provision of out-of-hours emergency customer grant and voucher administration services to support vulnerable individuals and households in financial distress.

Out-of-hours and emergency customer grants and vouchers provided as directed by Orbit

Terms and requirements

Contract type: Service provision
Procedure: Direct award
Initial term: 12 months
Extensions: 12 months
Longest it can run: 24 months
Contract dates: 1 June 2026 to 31 May 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 98000000

Services in this contract

Local welfare assistance, crisis support and emergency foodMain service£252k typicalOut-of-hours emergency customer grants and vouchers service for a housing group

Lifecycle

Published
30 June 2026
Contract awardedto Charis Grants Limited
30 June 2026
Contract starts
1 June 2026
Contract ends
31 May 2027

The buyer

Orbit Group Limited

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Household support fund contracts, 24 months: Locked

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Address: Locked

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The supplier

Charis Grants Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Email: Locked
Website: Locked

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Cite this contract

Link: https://bidskim.com/tender/3633175/emergency-customer-grants-services-2026-2028
Buyer reference: GPL0207 / C002592
Open contracting ID: ocds-h6vhtk-06bfa7
Last checked: 5 November 2026

Orbit Group Limited. Emergency Customer Grants Services 2026 - 2028. Contract award, 30 June 2026. BidSkim, https://bidskim.com/tender/3633175/emergency-customer-grants-services-2026-2028 (accessed 5 November 2026).