PB2026-00422 Visitor Attraction Ticketing Software

Darlington Borough Council
North East
Direct award
10 August 2026 to 9 August 2029

Implementation and licensing of a visitor attraction software suite specifically for Hopetown. The system must integrate electronic point of sale (EPOS) functionality with ticketing management and comprehensive reporting capabilities to support visitor operations and data analysis.

Open the official notice

Awarded value: £87k; As published
Published: 13 July 2026
Awarded: 6 July 2026; KC Jugo Limited
Contract length: 36 months; Ends 9 August 2029

What the contract covers

Provision of visitor attraction ticketing, EPOS, and reporting software solutions for museums, heritage sites, and cultural visitor destinations.

Software for EPOS, ticketing and reporting for Hopetown

Terms and requirements

Procedure: Direct award
Initial term: 36 months
Contract dates: 10 August 2026 to 9 August 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 72000000

Services in this contract

Venue ticketing and box office systemsMain service£87k typicalEPOS, ticketing and reporting software for a visitor attraction

Lifecycle

Published
13 July 2026
Contract awardedto KC Jugo Limited
6 July 2026
Contract starts
10 August 2026
Contract ends
9 August 2029

The buyer

Darlington Borough Council

Type: Locked
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Recorded value: Locked
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Box office software contracts, 24 months: Locked

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The supplier

KC Jugo Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3637355/pb2026-00422-visitor-attraction-ticketing-software
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-06c94b
Last checked: 5 November 2026

Darlington Borough Council. PB2026-00422 Visitor Attraction Ticketing Software. Contract award, 13 July 2026. BidSkim, https://bidskim.com/tender/3637355/pb2026-00422-visitor-attraction-ticketing-software (accessed 5 November 2026).