LIFT and BOC Renewal

Plymouth City Council
South West
Direct award
30 August 2026 to 31 March 2029

Renewal of software subscriptions for the Low Income Family Tracker (LIFT) and Better Off Calculator (BOC) platforms. The scope includes 50 user licenses for BOC, alongside integrated Campaign Manager, Apply Once, and BOC Wraparound functionalities to support family welfare and benefit assessment services.

Open the official notice

Awarded value: £234k; As published
Published: 16 July 2026
Awarded: 16 July 2026; Delt Shared Services Ltd
Contract length: 31 months; Ends 31 March 2029

What the contract covers

Subscription

Provision of software subscription services for low income family tracking, benefit calculation, campaign management, and digital application processing tools.

Subscription Charges for 3 Years for LIFT
Subscription Charges for 3 Years for Campaign Manager
Subscription Charges for 3 Years for BOC (50 Users)
Subscription Charges for 3 Years for Apply Once
Subscription Charges for 3 Years for BOC Wraparound

Terms and requirements

Contract type: Subscription
Procedure: Direct award
Initial term: 31 months
Contract dates: 30 August 2026 to 31 March 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 72000000

Services in this contract

Household vulnerability and hardship analyticsMain service£114k typicalRenewal of LIFT low income tracker and Better Off Calculator subscriptions

Lifecycle

Published
16 July 2026
Contract awardedto Delt Shared Services Ltd
16 July 2026
Contract starts
30 August 2026
Contract ends
31 March 2029

The buyer

Plymouth City Council

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The supplier

Delt Shared Services Ltd

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Value won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3643206/lift-and-boc-renewal
Buyer reference: 28788
Open contracting ID: ocds-h6vhtk-06cd32
Last checked: 5 November 2026

Plymouth City Council. LIFT and BOC Renewal. Contract award, 16 July 2026. BidSkim, https://bidskim.com/tender/3643206/lift-and-boc-renewal (accessed 5 November 2026).