Open tenderContracts FinderNHS 111

CA18282 - Provision of 111-2 Service

Avon and Wiltshire Mental Health Partnership NHS trust
South West
Open procedure
1 April 2027 to 31 March 2030

Call handling for NHS 111 Option 2 mental health crisis response across adult (18+) and children and young people (under 18) pathways, covering access, triage and call management. The service operates 24 hours a day, seven days a week, integrating with urgent and emergency care, crisis services, community mental health teams, hospitals, ambulance services, primary care and voluntary-sector partners. Clinical assessment and decision-making remain outside the provider’s remit.

Open the official notice

Closes in 21 days· 2 November 2026

Estimated value: £4m; Buyer estimate
Published: 28 July 2026; Contracts Finder
Deadline: 2 November 2026; 21 days left
Contract length: 36 months; Ends 31 March 2030

What the buyer is asking for

Delivery of 24/7 NHS 111 mental health crisis call handling, access, triage and call management for adults, children and young people.

Category: Health services

Lifecycle

Publishedon Contracts Finder
28 July 2026
Deadline for bids21 days left
2 November 2026
Contract awardedUsually published within a few months
Contract starts
1 April 2027

Similar NHS 111 contracts

Out of Hours GP Services and 111 Helpline IUCSNHS Cornwall and Isles of Scilly Integrated Care Board · South West · £53.6m
Dorset Integrated Urgent Care Service (DIUCS)NHS Dorset Integrated Care Board · South West · £402m
South Tyneside and Sunderland GP Out of Hours and Urgent Treatment CentresNHS North East and North Cumbria Integrated Care Board · North East · £36m
NHSWYICB - West Yorkshire Urgent Care GP OOH and Associated ServicesNHS West Yorkshire Integrated Care Board · Yorkshire and the Humber · £58.2m

See the NHS 111 market: prices, buyers and who wins →

The buyer

Type: NHS and health body
NHS 111 contracts, 24 months: 1
Open NHS 111 tenders: 2
Typical NHS 111 contract: £818k

See everything Avon and Wiltshire Mental Health Partnership NHS trust buys →

How it compares

Smaller than the typical NHS 111 contract (£4.4m).

Open for 34 days, about the same as most NHS 111 tenders (34 days).

Cite this tender

Link: https://bidskim.com/tender/3848277/ca18282-provision-of-111-2-service
Buyer reference: 9b02a656-c157-410b-ae85-747eea963799
Open contracting ID: ocds-b5fd17-f3ca5216-4338-47f1-9806-cd2ebd5b158d
Source: Contracts Finder
Last checked: 12 October 2026

Avon and Wiltshire Mental Health Partnership NHS trust. CA18282 - Provision of 111-2 Service. Tender, 28 July 2026. BidSkim, https://bidskim.com/tender/3848277/ca18282-provision-of-111-2-service (accessed 12 October 2026).