Crisis Resilience Fund Eligibility & Resilience Services

Hampshire County Council
South East
Open procedure
1 November 2026 to 30 March 2029

Delivery of the Crisis Resilience Fund replacing the Household Support Fund, providing rapid crisis payments and financial resilience support across multiple channels and delivery routes. The contract runs from November 2026 to March 2029 with a 6-month extension option.

Open the official notice

Awarded value: £6m; As published
Published: 4 August 2026
Awarded: 4 September 2026; Citizens Advice Hampshire
Contract length: 29 months; Ends 30 March 2029

What the contract covers

Services contract

Provision of crisis support, eligibility assessment, and financial resilience services for vulnerable households

Eligibility assessment and decision-making services
Financial resilience and holistic support services
Digital payment solution to deliver crisis payments through multiple channels and support multiple delivery routes

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 29 months
Extensions: 6 months
Longest it can run: 35 months
Contract dates: 1 November 2026 to 30 March 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85312310, 75310000, 75200000

Services in this contract

Local welfare assistance, crisis support and emergency foodMain service£252k typicalCrisis and Resilience Fund eligibility assessment and resilience support
Online payments and income management£239k typicalDigital payment solution for delivering crisis payments

Lifecycle

Published
4 August 2026
Contract awardedto Citizens Advice Hampshire
4 September 2026
Contract starts
1 November 2026
Contract ends
30 March 2029

The buyer

Hampshire County Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Household support fund contracts, 24 months: Locked

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Contact details

Email: Locked
Website: Locked
Address: Locked

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The supplier

Citizens Advice Hampshire

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Similar household support fund contracts and prices

6 household support fund contracts were awarded in the South East in the last 24 months. See who won them and what they went for, next to this one.

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Cite this contract

Link: https://bidskim.com/tender/3850652/crisis-resilience-fund-eligibility-and-resilience-services
Buyer reference: AS29923
Open contracting ID: ocds-h6vhtk-06dafd
Last checked: 4 November 2026

Hampshire County Council. Crisis Resilience Fund Eligibility & Resilience Services. Contract award, 4 August 2026. BidSkim, https://bidskim.com/tender/3850652/crisis-resilience-fund-eligibility-and-resilience-services (accessed 4 November 2026).