Tender closedOnline mental health support

Peer Wellbeing Support Community Platform

A 24/7 peer support platform providing wellbeing services for students in Cardiff and international bases and placements, featuring professional moderation and safeguarding procedures. Includes a potential requirement for multi-lingual counselling, including Welsh, delivered on a pay-per-session basis nationally and internationally.

Estimated value
£500k
Buyer estimate
Published
6 August 2026
Deadline
25 August 2026
Closed
Contract length
24 months
Ends 15 March 2029

What the contract covers

Service/platform provision

Provision of a 24/7 professionally moderated peer wellbeing support community platform and multi-lingual counselling services for university students.

  • Provide a peer support platform available 24/7 for students to receive and deliver wellbeing support
  • Make the platform accessible to students in Cardiff and in the University’s international bases and placements
  • Provide counselling in multiple languages, including Welsh, nationally and internationally, on a pay-per-session basis

Terms and requirements

Contract type
Service/platform provision
Initial term
24 months
Extensions
24 months
Longest it can run
48 months
Contract dates
16 March 2027 to 15 March 2029
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
80300000, 48000000, 85312320, 85312300

Services in this tender

Lifecycle

  1. Published
  2. Deadline for bidsClosed
  3. Contract awardedUsually published within a few months
  4. Contract starts
The buyer

Cardiff University

Type
Locked
Contracts, 24 months
Locked
Recorded value
Locked
Typical contract
Locked
Buys mostLocked
Contact details
Email
Locked
Website
Locked
Address
Locked
See everything Cardiff University buys

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Cite this tender

Link
https://bidskim.com/tender/3851631/peer-wellbeing-support-community-platform
Buyer reference
CU.2276.DK
Open contracting ID
ocds-h6vhtk-06dd5a
Last checked
5 November 2026

Cardiff University. Peer Wellbeing Support Community Platform. Tender, 6 August 2026. BidSkim, https://bidskim.com/tender/3851631/peer-wellbeing-support-community-platform (accessed 5 November 2026).