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Crisis Resilience Fund - Eligibility & Resilience Services Interim Contract

Management and delivery of the Department for Work and Pensions Crisis Resilience Fund, including eligibility assessment, crisis triage, decision-making, administration and delivery of crisis payments, and financial resilience support. Services are delivered via online, telephone, and face-to-face channels over a fixed three-month interim period.

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Awarded value
£395k
As published
Published
6 August 2026
Awarded
6 August 2026
Citizens Advice East Hampshire Limited
Contract length
3 months
Ends 30 September 2026

What the contract covers

Interim service contract

Provision of crisis support, eligibility assessment, and financial resilience services for households experiencing financial hardship.

  • Management and delivery of services under the Department for Work and Pensions (DWP) Crisis Resilience Fund (CRF) for households experiencing financial hardship, helping residents meet essential living costs whilst supporting longer-term financial resilience.
  • Eligibility assessment, crisis triage and decision-making for CRF support.
  • Administration and delivery of crisis payments.
  • Financial resilience support.
  • Monitoring and reporting, partnership working, and payment administration.
  • Delivery through online, telephone and face-to-face support channels.

Terms and requirements

Contract type
Interim service contract
Procedure
Direct award
Initial term
3 months
Contract dates
1 July 2026 to 30 September 2026
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
75200000, 75310000, 85312310

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Citizens Advice East Hampshire Limited
  3. Contract starts
  4. Contract ends
The buyer

Hampshire County Council

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The supplier

Citizens Advice East Hampshire Limited

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Cite this contract

Link
https://bidskim.com/tender/3851863/crisis-resilience-fund-eligibility-and-resilience-services-interim-contract
Buyer reference
AS29483
Open contracting ID
ocds-h6vhtk-06de37
Last checked
5 November 2026

Hampshire County Council. Crisis Resilience Fund - Eligibility & Resilience Services Interim Contract. Contract award, 6 August 2026. BidSkim, https://bidskim.com/tender/3851863/crisis-resilience-fund-eligibility-and-resilience-services-interim-contract (accessed 5 November 2026).