003918 - Contract for AI Enabled Reaction Software to support the effective delivery of Subject Access Requests (SARs)

Durham County Council
North East
1 December 2026 to 30 November 2028

Procurement of an AI-enabled redaction solution to support Subject Access Request handling, improving efficiency, consistency, and auditability while reducing manual effort for complex file types. The contract runs from December 2026 through November 2028 with a potential extension to November 2029.

Open the official notice

Closed· 18 September 2026

Estimated value: £100k; Buyer estimate
Published: 3 September 2026
Deadline: 18 September 2026; Closed
Contract length: 24 months; Ends 30 November 2028

What the contract covers

Software solution

Provision of AI-enabled redaction software and digital solutions to support subject access request handling processes.

Procurement of an AI-enabled redaction solution to support Subject Access Request (SAR) handling

Terms and requirements

Contract type: Software solution
Initial term: 24 months
Extensions: 12 months
Longest it can run: 36 months
Contract dates: 1 December 2026 to 30 November 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 48000000, 72000000

Services in this tender

Redaction softwareMain service£110k typicalAI-enabled redaction software for subject access request handling

Lifecycle

Published
3 September 2026
Deadline for bidsClosed
18 September 2026
Contract awardedUsually published within a few months
Contract starts
1 December 2026

The buyer

Durham County Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

Buys most

Contact details

Email: Locked
Website: Locked
Address: Locked

See everything Durham County Council buys

Similar redaction software contracts and prices

3 redaction software contracts were awarded in the North East in the last 24 months. See who won them and what they went for, next to this one.

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Cite this tender

Link: https://bidskim.com/tender/3863782/003918-contract-for-ai-enabled-reaction-software-to-support-the-effective-delive
Buyer reference: OPEN20261929
Open contracting ID: ocds-h6vhtk-06f146
Last checked: 5 November 2026

Durham County Council. 003918 - Contract for AI Enabled Reaction Software to support the effective delivery of Subject Access Requests (SARs). Tender, 3 September 2026. BidSkim, https://bidskim.com/tender/3863782/003918-contract-for-ai-enabled-reaction-software-to-support-the-effective-delive (accessed 5 November 2026).