UK 777 IT Onsite Operations and Infrastructure supporting services

British Council
Open procedure
1 April 2027 to 31 March 2030

End-user computing and hands-on desk-side and infrastructure support across a six-site office estate: primary on-site coverage at Stratford, physical presence in Manchester, and mainly remote support for Belfast, Cardiff, Edinburgh and Coventry, with occasional site visits. The supplier complements internal digital and technology teams, handling issues that cannot be resolved remotely by the global service desk or central infrastructure team.

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Closes in 4 days· 9 November 2026

Estimated value: £1.2m; Buyer estimate
Published: 29 September 2026
Deadline: 9 November 2026; 4 days left
Contract length: 36 months; Ends 31 March 2030

What the contract covers

Services contract

Provision of end-user computing, on-site IT operations and infrastructure support services for multi-site UK office estates.

End User Computing (EUC) and on-site IT support services for the British Council's UK estate
Hands-on, desk-side, and infrastructure support where remote resolution is not feasible by either our Global Service Desk (GSD) or Central Infrastructure Team (CIT)

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 12 months + 12 months + 12 months + 12 months
Longest it can run: 84 months
Contract dates: 1 April 2027 to 31 March 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 72000000

Services in this tender

End-user computing servicesMain service£148k typicalEnd user computing and on-site IT support for UK estate

Lifecycle

Published
29 September 2026
Deadline for bids4 days left
9 November 2026
Contract awardedUsually published within a few months
Contract starts
1 April 2027

The buyer

British Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Open end user computing tenders: Locked

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Contact details

Name: Locked
Email: Locked
Website: Locked
Address: Locked

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Cite this tender

Link: https://bidskim.com/tender/3872063/uk-777-it-onsite-operations-and-infrastructure-supporting-services
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-077c68
Last checked: 5 November 2026

British Council. UK 777 IT Onsite Operations and Infrastructure supporting services. Tender, 29 September 2026. BidSkim, https://bidskim.com/tender/3872063/uk-777-it-onsite-operations-and-infrastructure-supporting-services (accessed 5 November 2026).