LCS004 - Stage 2 and 3 Children's Service Complaints

Middlesbrough Council
North East
8 April 2026 to 8 April 2029

On-demand provision of Investigating Officers, Independent Persons and Chairs for Stage 3 panels supporting Stage 2 and Stage 3 children's service complaints. Capacity supplements an existing regional arrangement, with referrals available when required to help meet statutory complaint and review deadlines.

Awarded value: £32k; As published
Published: 8 April 2026
Awarded: 8 April 2026; Choices and Voices Care Limited
Contract length: 36 months; Ends 8 April 2029

What the contract covers

Provision of independent investigation, independent person and panel chair services for Stage 2 and Stage 3 children's services complaints.

Investigating Officer, Independent Persons, and Chair of Stage 3 complaint panels

Terms and requirements

Initial term: 36 months
Contract dates: 8 April 2026 to 8 April 2029
Certifications asked for: None stated
Suitable for SMEs: Not stated

Services in this contract

Independent complaint investigations, review panels and Regulation 44 visitsMain service£100k typicalInvestigating officer, independent persons and stage 3 panel chair for children's complaints

Lifecycle

Published
8 April 2026
Contract awardedto Choices and Voices Care Limited
8 April 2026
Contract starts
8 April 2026
Contract ends
8 April 2029

The buyer

Middlesbrough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Regulation 44 visits contracts, 24 months: Locked

Buys most

See everything Middlesbrough Council buys

The supplier

Choices and Voices Care Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

See everything Choices and Voices Care Limited has won

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Cite this contract

Link: https://bidskim.com/tender/3880663/lcs004-stage-2-and-3-children-s-service-complaints
Buyer reference: OPEN17042026093029
Last checked: 5 November 2026

Middlesbrough Council. LCS004 - Stage 2 and 3 Children's Service Complaints. Contract award, 8 April 2026. BidSkim, https://bidskim.com/tender/3880663/lcs004-stage-2-and-3-children-s-service-complaints (accessed 5 November 2026).