COMPUTER-ASSISTED SUPPORT 24/7 FOR INDIVIDUALS WHO REQUIRE SUPPORT FOR MENTAL HEALTH AND WELLBEING

Hartlepool Borough Council
North East
Invited to quote
1 March 2024 to 28 February 2026

Round-the-clock computer-assisted support for individuals needing mental health and wellbeing help, delivered by a single awarded supplier. The register entry gives no quantities, sites, or service-level specifications.

Awarded value: £12k; As published
Published: 26 February 2024
Awarded: 26 February 2024; Togetherall
Contract length: 24 months; Ends 28 February 2026

What the contract covers

Provision of round-the-clock computer-assisted mental health and wellbeing support services for individuals who require wellbeing assistance through digital channels

COMPUTER-ASSISTED SUPPORT 24/7 FOR INDIVIDUALS WHO REQUIRE SUPPORT FOR MENTAL HEALTH AND WELLBEING

Terms and requirements

Procedure: Invited to quote
Initial term: 24 months
Extensions: 12 months
Longest it can run: 36 months
Contract dates: 1 March 2024 to 28 February 2026
Certifications asked for: None stated
Suitable for SMEs: Not stated

Services in this contract

Digital mental health and recovery support platformMain service£111k typical24/7 computer-assisted mental health and wellbeing support

Lifecycle

Published
26 February 2024
Contract awardedto Togetherall
26 February 2024
Contract starts
1 March 2024
Contract ends
28 February 2026

The buyer

Hartlepool Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

Buys most

See everything Hartlepool Borough Council buys

The supplier

Togetherall

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

See everything Togetherall has won

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Cite this contract

Link: https://bidskim.com/tender/3883056/computer-assisted-support-24-7-for-individuals-who-require-support-for-mental-he
Buyer reference: DN707929
Last checked: 5 November 2026

Hartlepool Borough Council. COMPUTER-ASSISTED SUPPORT 24/7 FOR INDIVIDUALS WHO REQUIRE SUPPORT FOR MENTAL HEALTH AND WELLBEING. Contract award, 26 February 2024. BidSkim, https://bidskim.com/tender/3883056/computer-assisted-support-24-7-for-individuals-who-require-support-for-mental-he (accessed 5 November 2026).