Tiger on Demand Booking & Customer App Services

Cambridgeshire and Peterborough Business Growth Company
East of England
Direct award
1 September 2026 to 31 August 2029

Purchase of booking and customer app software support to deliver effective customer service for the Tiger on Demand demand responsive transport (DRT) service. Procured by single tender action below threshold, with no unit quantities, sites, or service levels specified in the notice.

Open the official notice

Awarded value: £113k; As published
Published: 22 October 2026
Awarded: 1 September 2026; Spare Labs Inc.
Contract length: 36 months; Ends 31 August 2029

What the contract covers

Services contract

Provision of booking and customer app software support for a demand responsive transport service and its customer service operations.

Purchase of booking and customer app software support to deliver an effective customer service for CPCA's Tiger on Demand, Demand Responsive Transport (DRT)

Terms and requirements

Contract type: Services contract
Procedure: Direct award
Initial term: 24 months
Contract dates: 1 September 2026 to 31 August 2029
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 72416000

Services in this contract

Public transport planning and demand-responsive transport platformMain service£102k typicalDRT booking and customer app software support

Lifecycle

Published
22 October 2026
Contract awardedto Spare Labs Inc.
1 September 2026
Contract starts
1 September 2026
Contract ends
31 August 2029

The buyer

Cambridgeshire and Peterborough Business Growth Company

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Demand responsive transport software contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Website: Locked
Address: Locked

See everything Cambridgeshire and Peterborough Business Growth Company buys

The supplier

Spare Labs Inc.

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

See everything Spare Labs Inc. has won

Similar demand responsive transport software contracts and prices

3 demand responsive transport software contracts were awarded in the East of England in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/3893050/tiger-on-demand-booking-and-customer-app-services
Buyer reference: CPCA/ 00031
Open contracting ID: ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2
Last checked: 5 November 2026

Cambridgeshire and Peterborough Business Growth Company. Tiger on Demand Booking & Customer App Services. Contract award, 22 October 2026. BidSkim, https://bidskim.com/tender/3893050/tiger-on-demand-booking-and-customer-app-services (accessed 5 November 2026).