PRO005175-Services-Contract-HR Advice & Case Management Services

United Utilities Water Limited
North West
Direct award
1 April 2027 to 31 March 2029

Telephone HR advisory support for managers and employee relations guidance hosted on the company intranet, delivered through a case and call management platform that logs, manages and tracks HR matters. Includes management information reporting and links to a separate Occupational Health arrangement where required.

Open the official notice

Awarded value: £1.3m; As published
Published: 30 October 2026
Awarded: 29 October 2026; AdviserPlus Business Solutions Limited
Contract length: 24 months; Ends 31 March 2029

What the contract covers

Managed HR advisory, employee relations support and case management services for line managers, interlinked with occupational health.

HR employee relations advice and guidance content hosted on the company intranet
Telephone-based HR advisory support for managers
A case and call management platform to log, manage and track HR matters
Management information reporting
Links to separate Occupational Health arrangements where required

Terms and requirements

Procedure: Direct award
Initial term: 24 months
Extensions: 12 months
Longest it can run: 36 months
Contract dates: 1 April 2027 to 31 March 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 79414000

Services in this contract

HR advisory and consultancy serviceMain service£49k typicalManaged HR advice line and case guidance for line managers

Lifecycle

Published
30 October 2026
Contract awardedto AdviserPlus Business Solutions Limited
29 October 2026
Contract starts
1 April 2027
Contract ends
31 March 2029

The buyer

United Utilities Water Limited

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
HR consultancy contracts, 24 months: Locked

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Contact details

Email: Locked
Address: Locked

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The supplier

AdviserPlus Business Solutions Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3901377/pro005175-services-contract-hr-advice-and-case-management-services
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-07944f
Last checked: 5 November 2026

United Utilities Water Limited. PRO005175-Services-Contract-HR Advice & Case Management Services. Contract award, 30 October 2026. BidSkim, https://bidskim.com/tender/3901377/pro005175-services-contract-hr-advice-and-case-management-services (accessed 5 November 2026).