Contract awardedFramework call-offAudio typing

Digital Dictation, Speech Recognition and Outsourced

East Sussex Healthcare NHS Trust
South East
Selective procedure
1 April 2025 to 31 March 2027

Trust-wide implementation of digital dictation and speech recognition systems to support clinical and administrative document creation. The service includes outsourced transcription capabilities to improve document turnaround times and quality, integrated into the existing digital strategy.

Open the official notice

Awarded value: £415k; As published
Published: 10 April 2025
Awarded: 9 April 2025; Bighand Limited
Contract length: 24 months; Ends 31 March 2027

What the contract covers

Services contract

Provision of digital dictation, speech recognition software, and outsourced transcription services for clinical and administrative healthcare documentation workflows.

Digital dictation
Speech recognition to improve the quality and turnaround of document creation
Outsourced transcription

Terms and requirements

Contract type: Services contract
Procedure: Selective procedure
Initial term: 24 months
Contract dates: 1 April 2025 to 31 March 2027
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 48314000

Services in this contract

Digital dictation, speech recognition and transcriptionMain service£100k typicalDigital dictation, speech recognition and outsourced transcription for NHS trust

Lifecycle

Published
10 April 2025
Contract awardedto Bighand Limited
9 April 2025
Contract starts
1 April 2025
Contract ends
31 March 2027

The buyer

East Sussex Healthcare NHS Trust

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Recorded value: Locked
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The supplier

Bighand Limited

Contracts won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/4311/digital-dictation-speech-recognition-and-outsourced
Buyer reference: CF-2982000D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965
Last checked: 5 November 2026

East Sussex Healthcare NHS Trust. Digital Dictation, Speech Recognition and Outsourced. Contract award, 10 April 2025. BidSkim, https://bidskim.com/tender/4311/digital-dictation-speech-recognition-and-outsourced (accessed 5 November 2026).