Jigsaw Homes Group - Alarm Monitoring Services

Jigsaw Homes Group
North West
Open procedure
1 August 2025 to 31 July 2028

Alarm monitoring services across 147 schemes and 4,174 total connections spanning Tameside (24 schemes, 589 connections), Midlands (21 schemes, 1,055 connections), and North (102 schemes, 2,530 connections). The housing group is currently 70% through a programme of upgrading social alarm equipment to digital products in block schemes and replacing hardwired systems with dispersed alarms in standalone properties.

Open the official notice

Awarded value: £406k; As published
Published: 17 January 2025
Awarded: 26 June 2025; Taking Care
Contract length: 36 months; Ends 31 July 2028

What the contract covers

Services contract

Provision of alarm monitoring services and telecare support for housing association properties and vulnerable residents.

Provide Alarm Monitoring Services to Jigsaw Homes Group properties.

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 24 months
Longest it can run: 60 months
Contract dates: 1 August 2025 to 31 July 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 79711000

Services in this contract

Alarm receiving centre monitoringMain service£142k typicalAlarm monitoring services for Jigsaw Homes Group properties

Lifecycle

Published
17 January 2025
Contract awardedto Taking Care
26 June 2025
Contract starts
1 August 2025
Contract ends
31 July 2028

The buyer

Jigsaw Homes Group

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Alarm receiving centre contracts, 24 months: Locked

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Contact details

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Phone: Locked
Address: Locked

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The supplier

Taking Care

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
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Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/43764/jigsaw-homes-group-alarm-monitoring-services
Buyer reference: BIP972039154
Open contracting ID: ocds-b5fd17-2315a5ee-b57c-4fe6-af92-0a7655a25135
Last checked: 5 November 2026

Jigsaw Homes Group. Jigsaw Homes Group - Alarm Monitoring Services. Contract award, 17 January 2025. BidSkim, https://bidskim.com/tender/43764/jigsaw-homes-group-alarm-monitoring-services (accessed 5 November 2026).