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Contract awardedE-scooter hire

London Cycle Hire Scheme

Management of a large-scale cycle hire scheme covering 13 boroughs with over 12,000 bicycles and 800 docking stations. The contract includes the supply, redistribution, and maintenance of mechanical and e-bikes, alongside the development and operation of mobile apps, payment systems, and back-office infrastructure. The provider must deliver an asset refresh programme, including in-dock charging infrastructure, and maintain high-availability service levels across the network.

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Awarded value
£278m
As published
Published
13 April 2023
Awarded
9 December 2025
Serco
Contract length
60 months
Ends 9 December 2030

What the contract covers

Bespoke services contract under a single-provider model

Provision of end-to-end cycle hire scheme management, including asset supply, maintenance, digital platform development, and customer-facing operational support services.

  • Supply, operation including redistribution, and maintenance of mechanical bicycles and e-bicycles and associated on-street docking stations
  • Development, delivery and maintenance of all systems including IT necessary to operate the London Cycle Hire Scheme, customer-facing systems including payment and the mobile app, and interfaces with TfL systems
  • On-street bicycle docking-station refresh or replacement programme including on-street in-dock charging for e-bicycles

Terms and requirements

Contract type
Bespoke services contract under a single-provider model
Initial term
60 months
Extensions
60 months
Longest it can run
120 months
Contract dates
9 December 2025 to 9 December 2030
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
60112000, 34000000, 45233293, 48000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Serco
  3. Contract starts
  4. Contract ends
The buyer

Transport for London

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The supplier

Serco

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Cite this contract

Link
https://bidskim.com/tender/772458/london-cycle-hire-scheme
Buyer reference
WS1202240459 / tfl_scp_002316
Last checked
4 November 2026

Transport for London. London Cycle Hire Scheme. Contract award, 13 April 2023. BidSkim, https://bidskim.com/tender/772458/london-cycle-hire-scheme (accessed 4 November 2026).