Contract awardedContracts FinderFramework call-offBulk SMS

1945 Smart Messaging Service Renewal for NHS Hampshire, and Isle of Wight ICB

NHS Hampshire and Isle of Wight Integrated Care Board
East Midlands
Selective procedure
26 April 2025 to 25 April 2026

Renewal of a smart messaging service platform for integrated care board operations. The service facilitates secure, automated digital communications and messaging workflows across healthcare delivery systems, ensuring reliable connectivity and platform availability for critical patient and administrative notifications.

Open the official notice

Awarded value: £1.1m; As published
Published: 16 May 2025; Contracts Finder
Awarded: 8 May 2025; BT
Contract length: 12 months; Ends 25 April 2026

What the buyer is asking for

Provision of enterprise-grade smart messaging and communication platform services to support digital patient engagement and healthcare administrative messaging requirements.

Category: Telecommunication services except telephone and data transmission services

Lifecycle

Publishedon Contracts Finder
16 May 2025
Contract awardedto BT
8 May 2025
Contract starts
26 April 2025
Contract ends
25 April 2026

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See the bulk SMS market: prices, buyers and who wins →

The buyer

Type: NHS and health body
Bulk SMS contracts, 24 months: 1
Open bulk SMS tenders: 0
Typical bulk SMS contract: £1.1m

See everything NHS Hampshire and Isle of Wight Integrated Care Board buys →

How it compares

14.0× the typical bulk SMS contract (£79k).

Cite this contract

Link: https://bidskim.com/tender/77601/1945-smart-messaging-service-renewal-for-nhs-hampshire-and-isle-of-wight-icb
Buyer reference: CF-3036700D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-3e4fad49-f3c2-4856-9bb5-1997308fe737
Source: Contracts Finder
Last checked: 12 October 2026

NHS Hampshire and Isle of Wight Integrated Care Board. 1945 Smart Messaging Service Renewal for NHS Hampshire, and Isle of Wight ICB. Contract award, 16 May 2025. BidSkim, https://bidskim.com/tender/77601/1945-smart-messaging-service-renewal-for-nhs-hampshire-and-isle-of-wight-icb (accessed 12 October 2026).