Contract awardedAccess audit

BTA1996 - Enhancing Accessibility Information (Tourism Venues)

VisitBritain / VisitEngland (British Tourist Authority)
London
20 November 2023 to 19 November 2026

The contract is split into two lots: Lot 1 involves delivering an established accessibility guide service for tourism businesses, while Lot 2 requires the development of a standardised question set for tourism distributors to collect accessibility data. The two suppliers must work in close partnership to ensure consistency, with the Lot 1 provider acting as a critical partner for the Lot 2 development work.

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Awarded value: £546k; As published
Published: 7 September 2023
Awarded: 23 November 2023; AccessAble
Contract length: 36 months; Ends 19 November 2026

What the contract covers

Concession contract

Provision of accessibility guide services and development of accessibility feature question sets for the UK tourism and hospitality industry.

Deliver an established and trusted Accessibility Guides service to tourism businesses and consumers across England.
Develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list.
Enable distributors to display the gathered accessibility information as part of venue listings on their websites.

Lot	Estimated value	SMEs
Lot 1 - Accessibility Guides	Not stated	Not stated
Lot 2 - Accessibility Features Question Set	Not stated	Not stated

Terms and requirements

Contract type: Concession contract
Initial term: 36 months
Contract dates: 20 November 2023 to 19 November 2026
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Not stated
Category: Services
CPV codes: 75125000, 48100000, 63514000, 63513000

Services in this contract

Access audits and inclusive design adviceMain service£38k typicalAccessibility guides service for tourism venues

Lifecycle

Published
7 September 2023
Contract awardedto AccessAble
23 November 2023
Contract starts
20 November 2023
Contract ends
19 November 2026

The buyer

VisitBritain / VisitEngland (British Tourist Authority)

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Contracts, 24 months: Locked
Recorded value: Locked
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The supplier

AccessAble

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Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/786282/bta1996-enhancing-accessibility-information-tourism-venues
Buyer reference: BTA1996
Last checked: 5 November 2026

VisitBritain / VisitEngland (British Tourist Authority). BTA1996 - Enhancing Accessibility Information (Tourism Venues). Contract award, 7 September 2023. BidSkim, https://bidskim.com/tender/786282/bta1996-enhancing-accessibility-information-tourism-venues (accessed 5 November 2026).