North West SEND and Alternative Provision Flexible Purchasing System

Cheshire East Council
North West
30 June 2025 to 29 September 2032

Migration from legacy on-premise Session Border Controllers to a cloud-based telephony service. The project involves replacing end-of-life data centre hardware to facilitate the decommissioning of primary and secondary network centres, ensuring resilient digital communications for council operations.

Open the official notice

Awarded value: £6.3m; As published
Published: 18 September 2023; Find a Tender
Awarded: 8 July 2025; Gamma and ICS.AI Ltd
Contract length: 87 months; Ends 29 September 2032

What the buyer is asking for

Provision of cloud-based telephony and unified communications services to support local authority digital infrastructure and network modernisation.

Lifecycle

Publishedon Find a Tender
18 September 2023
Contract awardedto Gamma and ICS.AI Ltd
8 July 2025
Contract starts
30 June 2025
Contract ends
29 September 2032

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See the alternative provision market: prices, buyers and who wins →

The buyer

Type: Council
Alternative provision contracts, 24 months: 1
Open alternative provision tenders: 0
Typical alternative provision contract: £6.3m

See everything Cheshire East Council buys →

How it compares

21× the typical alternative provision contract (£300k).

Cite this contract

Link: https://bidskim.com/tender/788201/north-west-send-and-alternative-provision-flexible-purchasing-system
Buyer reference: G Cloud Service ID 504783493771335
Source: Find a Tender
Last checked: 12 October 2026

Cheshire East Council. North West SEND and Alternative Provision Flexible Purchasing System. Contract award, 18 September 2023. BidSkim, https://bidskim.com/tender/788201/north-west-send-and-alternative-provision-flexible-purchasing-system (accessed 12 October 2026).