CO0391 - Modernising Passenger Transport

Essex County Council
East of England
24 June 2025 to 24 June 2029

Development and maintenance of a MaaS platform comprising a web-based travel planner for integration into external websites and a mobile application. The solution must integrate journey planning data with Digital Demand Responsive Transport (DDRT) to facilitate booking and payment for flexible transport services. The platform is designed for continuous improvement, allowing for the addition of new functionality, modules, and third-party integrations over the contract term.

Open the official notice

Awarded value: £704k; As published
Published: 13 October 2023
Awarded: 24 June 2025; ECR Solutions
Contract length: 48 months; Ends 24 June 2029

What the contract covers

Service agreement

Provision of a digital travel planning and demand responsive transport platform to support public transport network modernisation and customer services.

A web-based Travel Planner embedded on the TravelEssex website and other websites
A TravelEssex App integrating journey-planning data with DDRT to enable booking and payment for existing and future flexible transport services such as ECC’s DigiGo service

Terms and requirements

Contract type: Service agreement
Initial term: 48 months
Contract dates: 24 June 2025 to 24 June 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72000000, 73000000

Services in this contract

Public transport planning and demand-responsive transport platformMain service£102k typicalTravel planner app with demand-responsive transport booking platform

Lifecycle

Published
13 October 2023
Contract awardedto ECR Solutions
24 June 2025
Contract starts
24 June 2025
Contract ends
24 June 2029

The buyer

Essex County Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Demand responsive transport software contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

ECR Solutions

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/793956/co0391-modernising-passenger-transport
Buyer reference: DN693794
Last checked: 5 November 2026

Essex County Council. CO0391 - Modernising Passenger Transport. Contract award, 13 October 2023. BidSkim, https://bidskim.com/tender/793956/co0391-modernising-passenger-transport (accessed 5 November 2026).