Customer Identification and Verification Services

Financial Services Compensation Scheme (FSCS)
London
Selective procedure
1 May 2025 to 30 April 2026

Provision of a multi-layered identity verification service, including document authentication and screening against positive and negative datasets. The service is designed to support a frictionless customer journey while identifying potential risks and ensuring high confidence in individual identity verification.

Open the official notice

Awarded value: £128k; As published
Published: 25 November 2025
Awarded: 1 May 2025; LexisNexis
Contract length: 12 months; Ends 30 April 2026

What the contract covers

Call-off from a framework agreement

Provision of digital identity verification and risk screening services to support secure customer onboarding and authentication for financial services.

Provide an identification service that enables increased confidence in verifying an individual's identity while supporting a frictionless customer journey
Provide a multi-layered check and screening against a variety of positive and negative datasets
Verify and authenticate identity documents
Identify risks

Terms and requirements

Contract type: Call-off from a framework agreement
Procedure: Selective procedure
Initial term: 12 months
Contract dates: 1 May 2025 to 30 April 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 48442000

Services in this contract

Digital identity verificationMain service£210k typicalCustomer identity verification and screening service for FSCS

Lifecycle

Published
25 November 2025
Contract awardedto LexisNexis
1 May 2025
Contract starts
1 May 2025
Contract ends
30 April 2026

The buyer

Financial Services Compensation Scheme (FSCS)

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Identity verification contracts, 24 months: Locked

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Contact details

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Website: Locked
Address: Locked

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The supplier

LexisNexis

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/80164/customer-identification-and-verification-services
Buyer reference: FSCS 546
Open contracting ID: ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19
Last checked: 5 November 2026

Financial Services Compensation Scheme (FSCS). Customer Identification and Verification Services. Contract award, 25 November 2025. BidSkim, https://bidskim.com/tender/80164/customer-identification-and-verification-services (accessed 5 November 2026).