Support and advice services for multiple disadvantaged vulnerable adults

Birmingham City Council
West Midlands
5 November 2024 to 5 November 2029

Multi-lot service provision for vulnerable individuals, including youth hubs, community-based advice, lead worker support, and emergency or long-term accommodation. Services target those with substance misuse, mental health issues, homelessness, or domestic abuse histories. The contract involves intensive strength-based support, signposting, and the management of self-contained units or refuge spaces for periods ranging from 12 months to 2 years.

Open the official notice

Awarded value: £5.6m; As published
Published: 8 May 2024
Awarded: 5 November 2024; GreenSquareAccord, Sanctuary Housing Association, St Basils and 8 more
Contract length: 60 months; Ends 5 November 2029

What the contract covers

Services contract

Provision of specialist support, advice, and accommodation services for vulnerable adults and young people experiencing complex social and health challenges.

Provision of guidance and information, support and connection to services for young people aged 16–24 years, delaying or preventing the need for more costly interventions
Provision of strength-based support to citizens aged 18–24 years in the community, usually for up to 2 years
Provision of strength-based support in long-term accommodation for citizens aged 18–24 years for 2 years
Provide quality advice, guidance and signposting across multiple access channels, offering citizens a choice of preferred contact method
Provision of strength-based support to citizens aged 25 years and over in the community, usually for up to 2 years
Provision of strength-based support in long-term accommodation for citizens aged 25 years and over for 2 years

Lot	Estimated value	SMEs
Youth Hub (16yrs – 24yrs)	£5.6m	Not stated
Young Persons Lead Worker (18 -24 years)	£6.3m	Not stated
Young Persons Lead Worker Plus (18 -24 years)	£19.3m	Not stated
Community Based Advisors	£2.8m	Not stated
Adults Lead Worker (25 years plus)	£12.3m	Not stated
Adults Lead Worker Plus (25 years plus)	£14m	Not stated
Discharge to Assess (Health and Homeless) Service (18 years plus)	£5.6m	Not stated
Domestic Abuse Front Door Hub (16 years plus)	£3.5m	Not stated
Domestic Abuse Lead Worker (18 years plus)	£7m	Not stated
Domestic Abuse Refuge Spaces (18 years plus)	£11.9m	Not stated
Domestic Abuse Dispersed Accommodation (18 years plus)	£2.1m	Not stated
Lead Worker Plus (18 years plus)	£4.2m	Not stated

Terms and requirements

Contract type: Services contract
Initial term: 60 months
Extensions: 24 months
Longest it can run: 84 months
Contract dates: 5 November 2024 to 5 November 2029
Certifications asked for: None stated
TUPE: Applies
Lots: 12
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85300000, 85000000, 75200000, 85323000

Services in this contract

Multiple disadvantage and complex needs servicesMain service£149k typicalLead worker support for adults with multiple disadvantage
Community domestic abuse support: outreach, IDVA, counselling and recovery£508k typicalDomestic abuse front door hub and lead worker lots
Domestic abuse refuges and safe accommodation£787k typicalDomestic abuse refuge and dispersed accommodation lots

Lifecycle

Published
8 May 2024
Contract awardedto GreenSquareAccord, Sanctuary Housing Association, St Basils and 8 more
5 November 2024
Contract starts
5 November 2024
Contract ends
5 November 2029

The buyer

Birmingham City Council

Type: Locked
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Recorded value: Locked
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The suppliers

GreenSquareAccord

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Sanctuary Housing Association

Contracts won, 24 months: Locked
Value won, 24 months: Locked

St Basils

Contracts won, 24 months: Locked
Value won, 24 months: Locked

and 8 more

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Cite this contract

Link: https://bidskim.com/tender/841299/support-and-advice-services-for-multiple-disadvantaged-vulnerable-adults
Buyer reference: P0938
Last checked: 5 November 2026

Birmingham City Council. Support and advice services for multiple disadvantaged vulnerable adults. Contract award, 8 May 2024. BidSkim, https://bidskim.com/tender/841299/support-and-advice-services-for-multiple-disadvantaged-vulnerable-adults (accessed 5 November 2026).