Citizen Home Health Safety Check Contract

Citizen Housing
West Midlands
10 December 2024 to 11 December 2034

Delivery of annual gas servicing, responsive repairs, emergency breakdown cover, and electrical testing (EICRs) across approximately 30,000 residential properties. The contract utilizes a Term Partnering Contract (TPC) model to coordinate multiple compliance activities during single visits to improve access rates. Services include remedial works, electrical upgrades, and asset management data collection, split across two geographic lots covering Birmingham, Hereford, Worcester, and Coventry.

Open the official notice

Awarded value: £11.6m; As published
Published: 9 August 2024; Find a Tender
Awarded: 10 December 2024; Sureserve
Contract length: 120 months; Ends 11 December 2034

What the buyer is asking for

Provision of gas and electrical compliance, servicing, and maintenance services for large-scale residential housing portfolios and social housing providers.

Lifecycle

Publishedon Find a Tender
9 August 2024
Contract awardedto Sureserve
10 December 2024
Contract starts
10 December 2024
Contract ends
11 December 2034

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See the boiler servicing market: prices, buyers and who wins →

The buyer

Type: Housing association
Boiler servicing contracts, 24 months: 1
Open boiler servicing tenders: 0
Typical boiler servicing contract: £11.6m

See everything Citizen Housing buys →

How it compares

5.0× the typical boiler servicing contract (£2.3m).

Cite this contract

Link: https://bidskim.com/tender/863867/citizen-home-health-safety-check-contract
Buyer reference: 1237
Source: Find a Tender
Last checked: 12 October 2026

Citizen Housing. Citizen Home Health Safety Check Contract. Contract award, 9 August 2024. BidSkim, https://bidskim.com/tender/863867/citizen-home-health-safety-check-contract (accessed 12 October 2026).