Contract awardedLocal healthwatch

Lived Experience Services across the South East Health and Justice Secure Estate

Delivery of on-site and remote service user engagement across 6 lots covering prisons, immigration removal centres, and secure children's homes. The service acts as an independent critical friend to hold healthcare providers and commissioners to account, ensuring service user voices inform continuous improvement and procurement processes. Work involves facilitating feedback loops and supporting service user involvement in health service design and performance monitoring.

Awarded value
£345k
As published
Published
22 October 2024
Contract length
72 months
Ends 24 May 2031

What the contract covers

Services contract

Provision of independent lived experience engagement and participation services for health and wellbeing programmes within secure justice and detention settings.

  • Consult and engage with service users on the full range of health and wellbeing services delivered within HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester, HMP/YOI East Sutton Park and HMP Cookham Wood, through on-site and remote engagement / participation activities.
  • Enable service users to contribute to continuous improvement and inform decision-making concerning healthcare provision.
  • Provide an independent voice and act as an independent and critical friend, independent from other healthcare service provision.
  • Support Commissioners and facilitate service user involvement in healthcare-services procurement processes within the establishments, as required.
  • Consult and engage with service users on the full range of health and wellbeing services delivered within HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down and HMP/YOI Bronzefield, through on-site and remote engagement / participation activities.
  • Consult and engage with service users on the full range of health and wellbeing services delivered within HMP Grendon, HMP Springhill, HMP Huntercombe, HMP Bullingdon and HMP Aylesbury, through on-site and remote engagement / participation activities.
  • Consult and engage with service users on the full range of health and wellbeing services delivered within HMP Ford, HMP Lewes, HMP/YOI Winchester and HMP IOW, through on-site and remote engagement / participation activities.
  • Consult and engage with service users on the full range of health and wellbeing services delivered within Gatwick IRC (Brook House and Tinsley House) and Campsfield House IRC, through on-site and remote engagement / participation activities.
  • Consult and engage with service users on the full range of health and wellbeing services delivered within Lansdowne Secure Children’s Home, Swanwick Lodge Secure Children’s Home, Oasis Restore Secure School and the South East Framework for Integrated Care Community Services, through on-site and remote engagement / participation activities.
LotEstimated valueSMEs
Kent and Medway prisonsNot statedNot stated
Lot 2: Surrey prisonsNot statedNot stated
Thames Valley prisonsNot statedNot stated
Sussex, Hampshire & Isle of Wight (IOW) prisonsNot statedNot stated
South East Immigration Removal Centres (IRCs)Not statedNot stated
South East CYP establishmentsNot statedNot stated

Terms and requirements

Contract type
Services contract
Initial term
36 months
Extensions
36 months
Longest it can run
72 months
Contract dates
23 May 2025 to 24 May 2031
Certifications asked for
None stated
TUPE
Applies
Lots
6
Suitable for SMEs
Not stated
Category
Services
CPV codes
75122000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto EPIC Consultants Ltd, ABL Health Ltd and Peer Power Youth
  3. Contract starts
  4. Contract ends
The buyer

NHS England

Type
Locked
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Recorded value
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The suppliers

EPIC Consultants Ltd

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ABL Health Ltd

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Peer Power Youth

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Cite this contract

Link
https://bidskim.com/tender/882925/lived-experience-services-across-the-south-east-health-and-justice-secure-estate
Buyer reference
WA17305 / C324855
Last checked
5 November 2026

NHS England. Lived Experience Services across the South East Health and Justice Secure Estate. Contract award, 22 October 2024. BidSkim, https://bidskim.com/tender/882925/lived-experience-services-across-the-south-east-health-and-justice-secure-estate (accessed 5 November 2026).