Desk Side Support Services and Infrastructure as a Service

South Downs National Park Authority
South East
1 July 2025 to 30 June 2028

Consolidated managed service contract covering Infrastructure as a Service (IaaS) and deskside support. The scope involves the delivery of ongoing IT operational support and infrastructure management to replace expiring legacy arrangements.

Open the official notice

Awarded value: £544k; As published
Published: 15 November 2024
Awarded: 28 May 2025; VM Hosts
Contract length: 36 months; Ends 30 June 2028

What the contract covers

Single contract covering both services

Provision of managed IT infrastructure services and deskside technical support for public sector office operations.

Provide Infrastructure as a Service (IAAS)
Provide deskside support

Terms and requirements

Contract type: Single contract covering both services
Initial term: 36 months
Contract dates: 1 July 2025 to 30 June 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72500000, 72900000, 72700000, 72600000

Services in this contract

End-user computing servicesMain service£148k typicalDeskside support services
Managed application hosting£132k typicalInfrastructure as a Service managed service

Lifecycle

Published
15 November 2024
Contract awardedto VM Hosts
28 May 2025
Contract starts
1 July 2025
Contract ends
30 June 2028

The buyer

South Downs National Park Authority

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
End user computing contracts, 24 months: Locked

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Contact details

Email: Locked
Address: Locked

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The supplier

VM Hosts

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/888891/desk-side-support-services-and-infrastructure-as-a-service
Buyer reference: SD - 00000237
Last checked: 5 November 2026

South Downs National Park Authority. Desk Side Support Services and Infrastructure as a Service. Contract award, 15 November 2024. BidSkim, https://bidskim.com/tender/888891/desk-side-support-services-and-infrastructure-as-a-service (accessed 5 November 2026).