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Contract awardedTrauma risk management

Colleague Safeguarding and support services

  • Ofcom
  • London
  • 1 June 2025 to 31 May 2028

The contract provides a package of external specialist support for approximately 300 staff members, including validated online psychological surveillance, annual and biannual screening, clinical trauma therapy, and training for line managers. The service must be agile, adapting to evolving risk assessment tiers and individual colleague needs, while maintaining detailed records of survey results, trends, and individual support requirements.

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Awarded value
Not published
Published
17 February 2025
Awarded
1 June 2025
March on Stress
Contract length
36 months
Ends 31 May 2028

What the contract covers

External specialist support services

Provision of specialist psychological screening, trauma therapy, and wellbeing support services for staff working with distressing content and material.

  • Psychological screening and assessment for colleagues working with Distressing Content and Material to identify tailored support needed to perform their roles safely
  • Trauma therapy for colleagues identified as requiring clinical support
  • Training to support Line Managers to successfully deliver Ofcom's safeguarding policy
  • A validated online psychological surveillance questionnaire for high-tier colleagues annually and colleagues requiring enhanced support bi-annually
  • Issuing questionnaire invitations and reminders and providing survey results to Ofcom colleagues
  • Maintaining and providing records of questionnaire completion dates, high-level trends and themes, and individual reports identifying colleagues' needs and support

Terms and requirements

Contract type
External specialist support services
Contract dates
1 June 2025 to 31 May 2028
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
71356300, 79000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto March on Stress
  3. Contract starts
  4. Contract ends
The buyer

Ofcom

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The supplier

March on Stress

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Cite this contract

Link
https://bidskim.com/tender/912592/colleague-safeguarding-and-support-services
Buyer reference
C20242217
Last checked
4 November 2026

Ofcom. Colleague Safeguarding and support services. Contract award, 17 February 2025. BidSkim, https://bidskim.com/tender/912592/colleague-safeguarding-and-support-services (accessed 4 November 2026).